Job Title: Associate Manager, Operations
Locations: Los Angeles, CA (hybrid)
About the Role
The Associate Manager, Operations will support daily operational activities and contribute to the efficient functioning of critical business processes within SS&C Technologies. This role involves assisting with team supervision, process improvement initiatives, and ensuring high-quality service delivery.
How You Will Make an Impact
- Assist in the day-to-day management and oversight of operational workflows and processes.
- Support the Operations Manager in leading and developing a team of operational specialists, including training and performance feedback.
- Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and efficiency gains.
- Contribute to the development and implementation of new operational procedures and policies.
- Ensure adherence to regulatory requirements, company policies, and service level agreements (SLAs).
- Collaborate with cross-functional teams, including client services, technology, and compliance, to resolve operational issues.
- Participate in project initiatives aimed at enhancing operational effectiveness and client satisfaction.
- Prepare and present operational reports and analyses to management.
- Act as an escalation point for complex operational inquiries and issues.
Required Experience
- Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.
- 3-5 years of experience in an operations role, preferably within the financial services or technology industry.
- Proven experience assisting with team leadership or supervision.
- Strong understanding of operational processes, workflows, and best practices.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Strong communication (written and verbal) and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
What Sets You Apart
- Familiarity with SS&C products or similar financial technology platforms is a plus.
Join SS&C, where innovation meets global opportunities. Click here to apply.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.
California: The expected base salary for the position is between 78,000 USD to 140,000 USD.
In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion.
Applications will be accepted on an ongoing basis until the position is filled.
