Summary:The Opportunity Hyatt seeks an enthusiastic Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Sales, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
The Role The Associate Manager, Marketing Operations, Ramp supports the planning and execution of pre-opening marketing for a global portfolio of new and converting hotels. The role focuses on operational excellence, accurate execution, and timely delivery of marketing initiatives that strengthen each property's brand presence and support a successful market entry. Working with marketing leadership and cross-functional partners across regions, the Associate Manager helps deliver campaigns, digital assets, and reporting in alignment with Hyatt brand standards, commercial ramp plans, and local market needs.
This role supports Hyatt's Commercial Services strategy by coordinating and executing marketing solutions, primarily across the digital ecosystem, that contribute to hotel topline revenue and business objectives. The Associate Manager partners closely with Ramp Sales, Revenue, and Marketing Strategy teams, as well as regional and property stakeholders, to deliver integrated, market-ready campaigns, sales collateral, and essential digital touchpoints, including Hyatt.com hotel pages, digital advertising, and content updates.
Additional responsibilities include:
- Support pre-opening marketing milestones for a rolling portfolio of hotels across global markets.
- Maintain project plans, timelines, trackers, and status updates to support timely delivery across regions and cross-functional teams.
- Coordinate quality-control reviews to confirm the accuracy, brand consistency, and readiness of marketing assets.
- Apply established templates, messaging frameworks, and brand guidelines while accounting for relevant local market needs.
- Support agile marketing workflows by coordinating tasks, deadlines, and handoffs across teams and time zones.
- Assist with activating paid, owned, and earned media tactics to drive awareness and bookings before and after opening.
- Coordinate creative development, content production, and asset delivery to support opening readiness.
- Compile and share campaign performance reports with hotel teams, commercial partners, and ownership groups.
- Organize data, insights, and recommendations to support campaign optimization discussions with marketing leadership.
- Document learnings and best practices from each opening to inform continuous improvement for future launches.
- Travel up to 5%.
Qualifications: Experience Required: • 1-3 years of marketing experience, ideally in hospitality, travel, or consumer brand.
• Experience managing multi-property or regional campaigns preferred.
• Strong understanding of digital marketing, brand strategy, and market segmentation.
• Data-driven with experience in marketing analytics platforms and performance storytelling.
• Excellent project management, communication, and stakeholder engagement skills.
• Proven ability to work in a fast-paced, decentralized, global environment
• Bachelor's degree in marketing, Communications, Business, or a related field required
Experience Preferred: • Hotel/hospitality industry experience
• Outstanding project management, time management, and problem-solving skills
• Experience working in a team-oriented, collaborative environment
• Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you: Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The salary range for this position is $78,000 to $85,000. This position is also eligible to earn incentive awards and an annual bonus.The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
