OverviewJoin a team supporting critical Trade Operations applications for a leading Financial Services client. This role offers the opportunity to learn the end-to-end trade lifecycle, including trade matching, settlement, and integrations with vendors and custodians, while supporting business-critical applications and driving operational excellence.
Responsibilities- Provide production support for Trade Operations technology applications.
- Investigate, troubleshoot, and resolve application and data issues.
- Perform root cause analysis and coordinate issue resolution across teams.
- Work closely with business users, developers, vendors, and custodians.
- Act as the primary coordinator during production incidents.
- Identify opportunities to leverage AI and automation to improve support processes and operational efficiency.
Required Skills- Strong Java and SQL skills.
- Understanding of application support, debugging, and problem-solving techniques.
- Knowledge of AI-enabled engineering tools and practices.
- Excellent analytical and troubleshooting abilities.
- Strong verbal and written communication skills.
Nice to Have, but must learn on the Job- AWS.
- JavaScript and/or React.
- Exposure to Financial Services or Capital Markets.
Key Attributes- Strong ownership mindset and accountability.
- Passion for problem solving and continuous learning.
- Ability to remain calm and lead during production incidents.
- Strong relationship-building and stakeholder management skills.
- Team player with a customer-first attitude.
Additional informationPay Range: $80,000 - $100,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.
- An inclusive workplace that promotes diversity and collaboration.
- Access to ongoing learning and development opportunities.
- Competitive compensation and benefits package.
- Flexibility to support work-life balance.
- Comprehensive health benefits for you and your family.
- Generous paid leave and holidays.
- Wellness program and employee assistance.
