Job Purpose:The Associate Director, Pricing Operations & Contracting is responsible for leading the execution, administration, and optimization of pricing and contracting programs across the Company's product portfolio. This role serves as a key partner to Commercial, Market Access, Finance, Legal, Compliance, and Sales Operations teams to ensure accurate pricing implementation, contract compliance, revenue optimization, and operational excellence.
The Associate Director will oversee pricing governance, customer contract execution, rebate administration, and pricing analytics while supporting strategic initiatives that enhance market access and drive profitable growth. The ideal candidate combines strong analytical capabilities, contract management expertise, and knowledge of healthcare reimbursement, diagnostics pricing, and commercial operations.
This position will operate on a hybrid work schedule, with the expectation of working onsite 3 days a week in our office located at 197 First Avenue, Needham, MA.
Main Responsibilities, Activities, Duties and Tasks:- Pricing Operations
- Lead the implementation and maintenance of pricing strategies for all diagnostic products and services.
- Manage pricing approvals, governance processes, and pricing exception requests.
- Develop and maintain pricing models, discount structures, and pricing policies.
- Lead the development and implementation of pricing capabilities within CRM and contracting systems, including pricing data, approvals, governance, and ongoing maintenance. Monitor pricing performance and assess impacts on revenue, profitability, and customer retention.
- Identify pricing optimization opportunities through data-driven analysis and market insights.
- Develop scalable pricing processes, tools, and reporting infrastructure to improve visibility, consistency, and operational efficiency.
- Contracting
- Lead the contracting process for hospitals, health systems, integrated delivery networks (IDNs), physician groups, laboratories, distributors, and other strategic customers.
- Draft, review, negotiate, and administer commercial agreements in collaboration with Legal and Compliance teams.
- Establish and maintain standardized contracting process, templates, approvals, workflows, and governance.
- Manage contract lifecycle activities, including contract execution, amendments, renewals, and terminations.
- Ensure contractual terms are appropriately implemented within operational and financial systems.
- Oversee contract repository management and adherence to internal controls and audit requirements.
- Monitor contract compliance, utilization, performance, and renewal/expiration activity
- Rebate and Commercial Programs
- Lead the transition of rebate administration and calculation process from external partners to an in-house operating model by the end of Q1 2027, including process documentation, controls, data requirements, and stakeholder readiness.
- Own ongoing rebate administration, including accurate calculation, validation, reconciliation, and payment of rebates and other contractual obligations.
- Partner with Finance, Legal, Compliance, Sales, and other cross functional stakeholders to ensure rebate and commercial programs are executed in accordance with contractual terms and internal controls. This includes accruals and forecast financial impacts.
- Develop reporting tools and dashboards to track rebate and contracting performance.
- Identify opportunities to streamline and automate rebate administration, with a focus on evaluating and implementing automation capabilities in H2 2027.
- Analytics and Business Support
- Generate pricing, contracting, and profitability analyses to support executive decision making and commercial strategy. .
- Develop key performance indicators (KPIs) and operational dashboards to measure pricing, contracting, and rebate performance
- Evaluate market trends, competitive pricing, customer purchasing patterns, and reimbursement changes.
- Provide recommendations to improve pricing effectiveness and operational efficiency.
- Support business case development for new products, strategic partnerships, and market access initiatives.
- Cross-Functional Leadership
- Serve as the subject matter expert for pricing, contracting, and rebate operations and governance.
- Partner closely with Commercial, Market Access, Finance, Legal, Compliance, Revenue Cycle, and Customer Support teams.
- Lead process improvement initiatives and system enhancements related to pricing and contracts.
- Evaluate and manage external vendors and technology solutions supporting contracting operations.
- Other duties as determined by business needs
Education/Qualifications:- Bachelor's degree in Business Administration, Finance, Economics, Healthcare Administration, Life Sciences, or a related field.
Professional Experience, Knowledge, & Technical Skills:- 5+ years of experience in pricing, contracting, market access, commercial operations, finance, or related functions within life sciences.
- Experience managing customer contracts, pricing programs, and rebate programs.
- Proactive approach to resolving complex access issues and problem-solving.
- Deep understanding of pricing strategy execution and contract administration.
- Excellent contract interpretation and negotiation skills.
- Advanced Excel and data analysis skills.
- Ability to translate complex data into actionable business recommendations.
- Strong project management and organizational skills.
- Exceptional communication and presentation abilities.
- Ability to influence cross-functional stakeholders and senior leadership.
- High attention to detail and commitment to compliance and operational excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Annual Salary: $150,000.00-$170,000.00
Blue Earth Diagnostics offers a highly competitive salary for high-caliber candidates. We also offer a comprehensive benefits package including a complete healthcare plan, 401k with matching, work/life harmony, and generous paid holidays.
