Job DescriptionThe Financial Aid Department at Saint Michael's College invites applications for an Associate Director of Financial Aid.This individual will help oversee the daily operations of the Financial Aid Office and support students and families throughout the financial aid process. In this role, you will administer and award federal, state, and institutional financial aid programs while ensuring compliance with all applicable regulations and College policies. You will partner with colleagues to develop and maintain office procedures, assist with audits and federal reporting, and provide training and guidance to staff. The successful candidate will bring strong customer service skills, attention to detail, and a commitment to helping students achieve their educational goals. As a member of the Financial Aid leadership team, you will contribute to strategic initiatives that enhance the student experience and support the College's mission.
Responsibilities include, but are not limited to: - Provides mentoring and serves as a knowledge resource for the Financial Aid team. Collaborates to direct office workflow and projects, as well as policy development and implementation
- Reviews undergraduate and graduate financial aid application materials, completes verification, resolves conflicting information, and awards financial aid in accordance with Title IV regulations and established institutional packaging policies
- Reviews financial aid appeals and leads the professional judgment review committee
- Provides guidance to students and parents by phone, e-mail, and in-person regarding all aspects of financing a St. Mike's education
- Presents to groups at Open House, etc.
- Assists with federal and institutional reports/surveys
- Oversees office communications with students and families and manages website content. Collaborates with other office staff to plan, develop, and edit office communications and communication strategy
- Participates in training sessions to remain informed of regulatory changes and provide relevant training to staff
- Actively participates in campus committees
- Maintains a positive working relationship with members of the office and campus community
- Demonstrates awareness and appreciation of multicultural differences and the value of an inclusive, diverse, and respectful College community
- Promotes a flexible, collaborative, and inclusive work environment and engages in educational opportunities to promote a sense of belonging for all
- Assists with responsibilities of the director in her absence
- Performs other miscellaneous job-related duties as assigned
- Helps to foster an environment that values and supports differences
- Seeks different points of view and leverages diverse perspectives in group processes and decision-making.
- Engages with students and constituents with a high level of inclusivity, equity, and sensitivity.
- Supports fair treatment and equal opportunity for all. Listens to and objectively considers the ideas/input of others. Respects the talents and contributions of all individuals.
The salary range for this position is $80k-105k. For the full job description, click here. We recognize that people assess their skills and experience differently. Studies have shown that some candidates may hesitate to apply for a position unless they feel they meet every qualification listed. However, many of the skills and responsibilities in this role can be developed on the job. If you believe you could bring value to our students and community and meet most of what we're looking for, we encourage you to apply.
Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee and family assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities. Qualifications: - Bachelor's degree or equivalent combination of education and experience
- 3-5 years of direct financial aid experience
- Familiarity with Microsoft Office products, especially Excel
- Proficient with Ellucian Colleague systems
- Analytical skills, including data analysis
- Excellent verbal and written communication skills
- Experience working with Student Information Systems
Application Instructions: Please be prepared to attach the following documents after clicking on Apply Now button:
Review of applications will start on 11/30/2026. The position will remain open until it is filled.
For a complete job description, benefits information, and to apply online, please visit: Saint Michael's College Careers.
