Overview
How you can make a difference
HealthEquity protects the financial and health information of millions of members. Our Security Operations team works around the clock to detect, investigate, and contain threats to that data.
As an Agentic SOC Cyber Engineer, you are the primary technical owner of our overnight security operations. You will run, tune, and improve the AI agents and automation that handle first-line triage, enrichment, and investigation. You will also step in as the human decision-maker when an incident needs judgment, escalation, or containment.
Your work shortens detection and response times, reduces analyst fatigue, and keeps the 24/7 team consistent across all three shifts. Because you will often be the senior technical voice on shift, your decisions directly affect how quickly and safely HealthEquity responds to incidents.
Shift-Based AI SOC Engineering Roles (4/10 Schedules) --
What you’ll be doing
Operate the agentic SOC
- Monitor and supervise AI-driven triage and investigation workflows, validating agent output and correcting errors.
- Review high-severity and low-confidence cases that agents escalate, and decide on containment, escalation, or closure.
- Serve as the overnight technical point of contact for incidents, coordinating with the SOC, IT, Infrastructure, and the on-call incident commander.
- Follow incident response runbooks and document actions clearly for the day shift.
Engineer and improve
- Build, test, and deploy automations, agent workflows, and integrations across SIEM, SOAR, EDR, identity, email security, and cloud platforms.
- Develop and refine agent prompts, tool definitions, and playbooks, including MCP-based tool integrations where applicable.
- Use overnight hours to tune detections, reduce false positives, and close gaps found during live operations.
- Write and maintain scripts and code (Python preferred) with version control, peer review, and documentation.
Govern and measure
- Apply guardrails for agent actions: least-privilege access, human approval gates for impactful actions, and full audit logging.
- Track and report agent quality metrics such as accuracy, escalation rate, false-positive and false-negative rates, mean time to triage, and mean time to respond.
- Run regression tests on agent behavior after model, prompt, or tooling changes.
- Identify unsafe or unreliable agent behavior and report it promptly to leadership.
Support the 24/7 team
- Hand off cleanly to day and evening shifts with a written summary of open items, risks, and changes.
- Mentor SOC analysts on agent-assisted investigation techniques and tooling.
- Contribute to post-incident reviews, tabletop exercises, and detection-engineering planning.
- Handle sensitive data (PII, PHI, financial data) in line with HealthEquity policy and applicable regulations.
What you will need to be successful
Required
- [2+] years in security operations, detection engineering, incident response, or security engineering.
- Hands-on experience with SIEM and SOAR platforms (e.g., Splunk, Microsoft Sentinel, Chronicle, Cortex XSOAR, Tines, or similar).
- Working knowledge of EDR/XDR, identity and access security, email security, and cloud security (Azure, AWS, or both).
- Proficiency in Python or a comparable language, and experience with APIs, JSON, and Git-based workflows.
- Practical experience with LLMs or AI agents in a security or automation context, including prompt design, tool use, and recognizing hallucinations or unreliable output.
- Solid grasp of attack frameworks (MITRE ATT&CK) and incident response lifecycle.
- Clear written and verbal communication, and good judgment when working independently overnight.
- Ability to work the scheduled overnight shift reliably, and to be reachable for escalations as required.
Preferred
- Experience building or governing agentic workflows (e.g., MCP, orchestration frameworks, human-in-the-loop approval patterns).
- Experience with detection-as-code, infrastructure-as-code, or CI/CD for security content.
- Familiarity with regulated environments such as HIPAA, SOC 2, PCI DSS, or similar.
- Certifications such as GCIH, GCIA, GCFA, GCDA, Security+, CISSP, AZ-500, SC-200, or equivalent.
- Experience in financial services, healthcare, or benefits administration.
#LI-Remote
This is a remote position.
Salary Range$75500.00 To $96000.00 / year
Benefits & Perks
The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:
- Medical, dental, and vision
- HSA contribution and match
- Dependent care FSA match
- Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year
- Paid parental leave
- 401(k) match
- Personal and healthcare financial literacy programs
- Ongoing education & tuition assistance
- Gym and fitness reimbursement
- Wellness program incentives
Onboarding & Travel
This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations.
This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.
