Your Mission:Your mission:
As one of the first two members of Inspiration's emerging Professional Services practice. In the near term, you'll work as an internal consultant, partnering with our product, engineering, and operations teams to find, build, and roll out AI-driven process automation across the business. As our Professional Services practice grows to serve fleet customers directly, you'll help translate what you build internally into consulting engagements and delivery frameworks for external clients.
You will report to: Chris Getner, CTO
Key Responsibilities: Internal AI Enablement & Process Automation (Near-Term Focus)- Partner with teams across the business to map current workflows and identify where AI and automation can reduce manual work and improve accuracy
- Build, test, and roll out AI-powered tools, automations, and integrations using platforms such as LLM-based assistants, workflow automation tools, and low-code platforms
- Document new processes, playbooks, and quick-reference guides so automations are adopted correctly and maintained over time
- Support pilots of new AI tools and platforms, gathering feedback from users and iterating quickly
- Track and report on the time and cost savings created by automation and process improvement projects
- Provide day-to-day support and troubleshooting for automated workflows already in production
Professional Services Practice Development (Ongoing / Future Focus)- Help build repeatable delivery methods, templates, and engagement materials the Professional Services team will use with external customers
- Support the scoping and delivery of early client-facing engagements as the practice launches, including process assessments and implementation support
- Assist with client discovery, documentation, and status reporting during consulting engagements
- Contribute to case studies and an internal knowledge base that capture lessons learned across projects
Who You Are:- You have 1-3 years of experience in a professional services, management consulting, business operations, or similar client- or stakeholder-facing role
- You have demonstrated Project management Skills and able to navigate various tools
- You are highly proficient with AI tools (e.g., LLM-based assistants, automation platforms like Zapier or Make, low-code workflow tools) and have used them to actually solve problems, not just experiment
- You can map a messy, real-world process and identify where automation or AI can add value
- You are comfortable with ambiguity and enjoy building structure, templates, playbooks, and processes, where none exists yet
- You are a clear communicator who can explain technical ideas to non-technical stakeholders, and vice versa
- You are detail-oriented and organized, able to manage multiple small projects at once without dropping the ball
- You bring an entrepreneurial mindset and want to help build a new practice from the ground up, rather than step into an established process
- Experience in fleet management, transportation, logistics, energy, or enterprise SaaS is a meaningful plus
Salary: $80K-120K Base
Location: This role is remote eligible. However, we have an office in Washington, DC. Our in-office teams come together for collaborative work in the office Tuesday through Thursday and work remotely on Monday and Friday.
