Position SummaryThe Associate Director, Operations & Strategic Initiatives provides operational leadership, project management, and strategic coordination for Erikson's Fussy Baby Network (FBN) and the FAN (Facilitating Attuned Interactions) National Network. Reporting to Director of Training and Dissemination and working closely with the Executive Director, this position manages the implementation of national initiatives, training operations, collaborative partnerships, network engagement, evaluation activities, and organizational systems that support the continued growth and impact of FAN.
This role serves as a central leader in advancing FAN's mission by developing efficient systems and processes, managing complex projects, supporting strategic partnerships, coordinating national network activities, and ensuring high-quality, equitable, and responsive operations that support professionals serving young children and families. This position owns operational execution, logistics, scheduling, systems, communications, and implementation support.
This is a full-time, externally funded position.
Essential ResponsibilitiesStrategic Leadership & Partnership Development- Manage strategic initiatives that advance FAN's mission, including project planning, implementation, partnership development, and organizational growth opportunities.
- Build and maintain strong relationships with training contractors throughout the lifecycle of a FAN Training contract.
- Support leadership through project coordination, proposal development, reports, presentations, and operational oversight of assigned staff, consultants, or project teams.
Training & Network Operations- Partner with the Director of FAN Training and Dissemination to cultivate, track, and develop an implementation plan, including a budget, for new FAN Training contracts.
- Collaborate with Erikson's Finance, Office of Special Projects, and Legal departments to support seamless project contracting and planning.
- Partner with the Executive Director, Director of FAN Training and Dissemination, and Erikson's Finance Department to develop and monitor budgets.
- Conduct operational planning, logistics, database tracking, scheduling, and implementation support for FAN trainings under the strategic direction of the Director of Training and Dissemination.
- Facilitate collaboration and engagement across trainers, network partners, advisory groups, committees, and participating sites to strengthen shared learning and impact.
- Provide operational coordination and engagement support for National Network activities under the strategic leadership of the Director and Executive Director, including International Network Meetings and other network convenings.
Evaluation, Learning & Resource Development- Partner with evaluator(s) and project teams to implement data collection, quality improvement, and evaluation activities that support program effectiveness and strategic decision-making.
- Analyze and communicate findings through reports, dashboards, surveys, and other tools that promote organizational learning and continuous improvement.
- Partner with the FAN Team to coordinate the development, maintenance, and dissemination of curriculum, educational materials, and resources while monitoring consistency in content, branding, and accessibility.
Organizational Collaboration- Foster effective communication and collaboration across Erikson departments, consultants, evaluators, and external partners.
- Serve as a key liaison to support cross-functional initiatives, team coordination, and organizational priorities.
Required Qualifications- Master's degree in organizational leadership, human services, or a related field.
- Five+ years of progressively responsible experience in program management, operations, project management, or organizational leadership.
- Demonstrated success managing complex projects involving multiple stakeholders using a relational approach
- Experience coordinating training, professional development, or educational initiatives.
- Strong organizational, planning, and problem-solving skills with exceptional attention to detail.
- Excellent written, verbal, and interpersonal communication skills.
- Experience developing systems and processes that improve organizational effectiveness.
- Ability to work independently while collaborating effectively across multidisciplinary teams.
- Demonstrated commitment to diversity, equity, inclusion, and culturally responsive practice.
- Proficiency with Microsoft Office Suite, database management systems, and project management tools.
- Willingness to travel periodically, including occasional overnight travel.
Preferred Qualifications- Experience implementing evidence-informed or evidence-based models.
- Knowledge of reflective practice, adult learning principles, and workforce development.
- Experience in curriculum development or instructional design.
- Spanish-language proficiency preferred.
- Experience working with national networks, collaborative partnerships, or multi-site initiatives.
- Supervisory or team leadership experience.
- Familiarity with evaluation methods, quality improvement, and data-informed decision-making.
- Experience working with professionals serving young children, families, and communities.
Reporting Relationship- This position reports to the Director of FAN Training and Dissemination.
Erikson is open to individual candidates from all backgrounds and experiences. Candidates should apply whether or not they feel that they meet all the requirements or qualifications for the position. We are looking forward to having exciting conversations with engaging candidates and will welcome your application.
