Assess rehabilitation patients to evaluate needs for assistive technology
Maintain professional relationships with clients, medical personnel, and vendors
Conduct detailed evaluations with rehab team members regarding client goals and funding
Physically assess clients for seating and mobility needs
Evaluate home environments for equipment suitability and safety
Provide troubleshooting support to clients via phone or in person
Ensure proper fitting and usage training during product delivery
Benefits
Opportunity to impact client care and rehabilitation outcomes
Engagement in a collaborative team environment
Focus on client advocacy and education
Access to ongoing professional development
Involvement in quality control and safety procedures
Full Job Description
Job Type
Full-time
Description
Assistive Technology Professional
The Assistive Technology Professional (ATP) has as a primary responsibility assessing rehabilitation patients, evaluating patient needs and selecting the proper rehab assistive technology. The ATP is responsible to the client, assuring timely and accurate acquisition of equipment and delivery. The ATP impacts the overall success of the branch by increasing rehab sales and rental revenue, coordinating, and managing referral source relationships and promoting quality customer service. The ideal ATP focuses on helping our clients receive the best care, works as an advocate for the client by building rapport, supporting, reassuring, and educating the client throughout every interaction.
Job Duties:
Maintain a strong professional relationship with clients, medical personnel, vendors, and key referral
Work with other rehab team members to conduct a detailed evaluation on current situation, concerns, goals, and funding possibilities
Physically assess rehabilitation clients for seating and mobility needs, including the proper measurement and patient skills impacting use of rehab
Assess the home and other environments for conditions that may impact the proper use of equipment and evaluate for bath and safety equipment and aids for daily
Provide excellent listening and communication skills to customers as a part of troubleshooting either via phone or in person
Take initiative to contact manufacturers and obtain access to necessary evaluation/loaner
Participate in the final delivery of the product to ensure proper fitting of equipment and usage training that meet customer and caregiver
Complete and process all signed paperwork per Company
Provide quality control of equipment and supplies
Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
Competency, Skills and Abilities: ?
Problem solving skills with attention to detail
Ability to prioritize and manage multiple tasks
Skilled in troubleshooting mobility equipment to determine service or parts best fit client
Understanding of insurance reimbursement
Knowledge of rules and regulations of OSHA, DOT, Medicare, accrediting bodies, and other agencies as they impact the care and distribution of HME.
Excellent oral and written communication skills
Work well independently and as part of a group
Ability to prioritize and manage competing priorities and tasks
Independent decision making
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Computer skills including knowledge of Microsoft Office applications
Requirements
Minimum Job Qualifications:
High school diploma or equivalency
Current RESNA ATP certification
Two (2) years of HME experience is required
Exact job experience is Rehab seating experience
Valid and unrestricted driver's license
Salary Description
$85,000-$105,000
About AdaptHealth
AdaptHealth is a provider of home healthcare equipment and services. The company offers a range of products, including respiratory equipment, mobility equipment, and home medical equipment. AdaptHealth also provides clinical and administrative services to patients and healthcare providers. The company was founded in 2012 and is headquartered in Westampton Township, New Jersey.
