Position DetailsPosition Information
Recruitment/Posting Title Assistant Vice President for Enrollment Technology, Operations and Data Strategy
Job Category Staff & Executive - Executive
Department University Academic Affairs
Posting Summary Rutgers, The State University of New Jersey is seeking an Assistant Vice President for Enrollment Technology, Operations and Data Strategy for the University Academic Affairs.
Among the key duties of the position are the following:
- Provides university-wide leadership for emerging technologies, CRM strategy, data integration, operational analytics, and business-process improvement supporting Enrollment Management and Student Success across Rutgers.
- Leads the university-wide strategy, governance, and continuous improvement of Slate, Salesforce Marketing Cloud, Degree Audit, and related enrollment technologies.
- Evaluates emerging technologies and develops strategic recommendations, roadmaps, and implementation priorities that support the full student lifecycle, including recruitment, admissions, financial aid coordination, student communications, retention, progression, and student success across campuses and Chancellor-Led Units.
- Brings together enrollment and student-success data that may be housed across schools, campuses, departments, programs, administrative units, and systems.
- Develops university-wide strategy for connecting and analyzing decentralized information so that senior leaders can respond to institutional trends, gaps, risks, opportunities, and student populations that may not be visible within a single unit or system.
- Works in partnership with OIT, OIRDS, Chancellor-Led Units, academic units, communications, and other university stakeholders
- Establishes shared strategy & standards, improves data quality and integration, and advances coordinated technology and process-improvement initiatives.
- Provides university-wide strategy, governance, analysis, and coordination, while operational units retain responsibility for daily processing, regulatory administration, service delivery, and local program management.
FLSA Exempt
Grade 10
Salary DetailsMinimum Salary 143712.000
Mid Range Salary 181901.000
Maximum Salary 220090.000
Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Position Status Full Time
Working HoursStandard Hours 37.50
Daily Work ShiftWork Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description Admin Assembly (MPSC)
Payroll Designation PeopleSoft
Seniority UnitTerms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications
Minimum Education and Experience - Master's degree in higher education administration, business administration, information systems, data management and analytics, public administration, or a related field, or an equivalent combination of education and experience.
- Minimum of seven years of progressively responsible leadership experience in higher education enrollment management, enrollment technology, CRM administration, student information systems, data analytics, or a closely related field.
Certifications/LicensesRequired Knowledge, Skills, and Abilities - Experience leading complex technology implementations, enterprise systems initiatives, or business process improvement efforts in a complex organization.
- Experience supervising professional staff, managing complex projects, and leading cross-functional teams.
- Ability to collaborate effectively across academic and administrative units in a large, complex organization.
- Knowledge of CRM systems, enterprise applications, data governance, reporting, and business process improvement.
- Strong project management, organizational, and change management skills.
- Ability to analyze information, solve complex problems, and exercise sound independent judgment.
- Excellent leadership, communication, interpersonal, and relationship-building skills.
- Knowledge of FERPA, privacy requirements, records management, and responsible data stewardship.
- Commitment to student success, inclusive excellence, and collaborative leadership.
- Advanced knowledge of higher education enrollment management, CRM systems, data quality, operational process improvement, analytics, and technology implementation.
Preferred Qualifications - Doctoral degree or additional graduate study in higher education administration, information systems, business administration, organizational leadership, or a related field.
- Direct experience leading the implementation, administration, governance, or optimization of Slate CRM in a complex higher education environment.
- Experience integrating Slate with Salesforce Marketing Cloud or other enterprise CRM and constituent communication platforms.
- Experience with business intelligence tools, CRM reporting, and dashboard development (e.g., Tableau, Power BI, SQL).
- Professional certification or demonstrated experience in project management, change management, Lean Six Sigma, Agile, or similar process improvement methodologies.
Equipment Utilized - Slate CRM; Salesforce Marketing Cloud; student information systems; approved reporting environments; SQL or data query tools; dashboarding and business intelligence tools such as Tableau or Power BI; CRM reporting and analytics tools; document imaging and records management systems; project management and collaboration tools; and standard office productivity software.
Physical Demands and Work Environment - This position operates in a standard professional office environment and requires regular use of a computer and related technology.
- The role may require occasional travel to Rutgers campuses and university locations, participation in meetings outside standard business hours, and engagement with implementation teams, campus partners, or vendors as needed.
Special ConditionsPosting Details
Posting Number 26ST1941
Posting Open Date 10/12/2026
Special Instructions to ApplicantsRegional Campus Rutgers University-New Brunswick
Home Location Campus Rutgers University - New Brunswick
City New Brunswick
State NJ
Location DetailsPre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
