Assistant Vice President, Digital Strategy

The Assistant Vice President, Digital Strategy, will lead a team of digital experts, responsible for designing and implementing a cohesive digital strategy that advances external communications goals for the Bank. This role is responsible for crafting the vision for digital asset growth, managing execution, and ensuring alignment across the organization. The AVP will translate communications and user needs into clear requirements, prioritize the team's work, negotiate timelines and resources with technology partners, and make sure releases meet Bank standards, while ensuring an agile and accountable mindset for their team. Key Responsibilities • Define and lead an enterprise-wide digital strategy grounded in the Cleveland Fed's external communications priorities. • Create unified standards for digital content, user experience, web governance, and digital brand presence. • Lead a multi-disciplinary Digital Strategy team composed of web strategists, UX researchers, digital content specialists, and digital product owners. • Oversee teams doing UX research, design, and digital experience strategy across public-facing sites and tools. • Ensure all digital experiences are user-centered, data-informed, and accessible. • Lead enterprise web strategy including information architecture, navigation coherence, and content lifecycle management. • Partner closely with colleagues within external communications, as well as external engagement, research, IT, and executive office to ensure all digital assets present a consistent voice. • Align Digital Strategy team with external communication priorities and goals to ensure consistency and strategic amplification of key messages. • Oversee digital platforms critical to institutional engagement (web CMS, analytics tools, etc.) working within CIO delivery model. • Lead digital and web projects through technical teams outside of one's direct reporting line, including partnering on requirements, prioritization, and release planning. • Use analytics and UX metrics to drive continuous improvement and track impact. • Establish digital governance processes to align work across teams. • Build digital capabilities aligned with future needs: automation, accessibility, and modern UX patterns. Qualifications • Deep expertise in digital strategy, UX leadership, web ecosystem management, and digital communications. • Proven ability to lead digital teams. • Strong judgment, prioritization skills, and ability to synthesize insights. • Demonstrated experience managing enterprise digital transformation or digital governance at scale. • Familiarity with Federal Reserve communications is preferred. Education and Experience • Bachelor's degree • 7+ years of related work experience (experience requirement may vary based on business need) The expected starting salary range for the Assistant Vice President is between $191,400 and $239,300annually. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data. The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers Physical Demands and General Working Conditions This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Executive Family Group Work Shift First (United States of America)