Description of the role:The Assistant Service Manager at Jannell Motors Inc in HANOVER, MA plays a vital role in assisting with the management of service operations and ensuring customer satisfaction.
Responsibilities:- Assist Service Manager in overseeing service department operations.
- Ensure quality workmanship and efficiency in service processes.
- Handle customer inquiries and complaints, providing exceptional customer service.
- Coordinate with technicians and other team members to streamline service workflow.
- Monitor Advisor 's Repair Orders, review service performance metrics and implement improvements as needed.
Requirements:- Prior experience in automotive service management.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- Knowledge of automotive service processes and industry trends.
- Team player with a customer-oriented mindset.
Benefits:- Competitive compensation of $7,000.00 per month paid weekly.
- Opportunity for growth and advancement within the company.
- Comprehensive benefits package including health insurance, dental, 401k with company match paid vacations and disability plans.
- Friendly and supportive work environment.
