Assistant Service Manager - Holman Honda Centennial

Holman Honda Centennial has an exciting opportunity for Assistant Service Manager. In this role the Assistant Service Manager will be responsible for increasing overall service satisfaction, service department profitability, coordinating efficient and timely processes for Service Advisors and office staff, and promoting overall employee satisfaction. What will you do? • Resolve customer issues and complaints referring to Service Manager when necessary • Following customer hot alerts through Quick Touch and Viewpoint, plus internet leads • Assisting Service Advisors - Filling in for absent service advisors and when there is a if there is a momentary overload • Assisting with training for new hires • Ensuring a proper staffing level is maintained at advisor, office, service drive, and carwash workstations - monitoring employee schedules for breaks, lunches • Coaching and counseling employees on job performance, providing feedback • Assisting Service Manager with reviews and disciplinary actions • Assisting Service Manager with interviews • Monitoring performance indicators for advisors • Reviewing cash tickets daily for upsell and accuracy - Assist with payroll as necessary • Assist in monitoring Service Department expenses • Assist with closing and lockup duties What we are looking for? • 5 plus years automotive service experience #LI-RL1 At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): • Health Insurance • Vision Insurance • Dental Insurance • Life and Disability Insurance • Flexible Spending and Health Savings Accounts • Employee Assistance Program • 401(k) plan with Company Match • Paid Time Off (PTO) • Paid Holidays, Bereavement, and Jury Duty • Paid Pregnancy/Parental leave • Paid Military Leave • Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $72,950.00 - $103,955.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. Artificial Intelligence Statement We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to: • Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es). • Misrepresent or embellish qualifications, skills, or experience • Create false or misleading representations of identity (e.g., deepfakes or altered images/videos) Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.