5-7 years of experience in field operations or construction staffing across multiple regions.
Proven background in operational planning, KPIs, and project tracking.
Experience collaborating with HR on workforce planning and talent management.
Skilled in preparing operational reports and performance metrics.
Supervisory experience managing field operations staff, including Assistant Superintendents and Superintendents.
Responsibilities
Assist in developing and monitoring the annual operations plan and strategic objectives.
Oversee regional pursuits and active projects by tracking schedules and milestones.
Support change management for operational initiatives and process improvements.
Coordinate field staffing assignments based on project needs and skill levels.
Conduct market research and analysis to inform business development efforts.
Partner with HR to forecast hiring needs and identify talent gaps.
Prepare and maintain operational reports and dashboards for project health and staffing.
Benefits
Opportunities for professional development and career advancement.
Collaborative work environment with cross-departmental engagement.
Involvement in strategic operational initiatives and improvements.
Exposure to diverse projects across multiple regions.
Full Job Description
Employment Type: Full-Time
FSLA: Salary/Exempt
Division: Field Operations
Department: Field Operations
Reports to: Director, General Superintendent
Supervisory Duties: Yes
Salary Range: $75,000 - $90,000
The Assistant Operations Manager supports the Director, General Superintendent in leading construction operations across multiple regions. This role plays a critical part in operational planning, workforce strategy, field performance oversight, and coordination across departments. The position ensures that project execution aligns with corporate goals while promoting efficiency, consistency, and operational excellence throughout the entire project lifecycle.
Responsibilities / Essential Functions
Operational Planning & Execution
Assist in developing, updating, and monitoring the annual operations plan, including KPIs and strategic objectives.
Maintain oversight of regional pursuits, preconstruction activities, and active projects by tracking schedules, staffing, milestones, and major developments.
Support rollout and change management for operational initiatives, standard processes, and improvements across regions.
Field Staffing & Workforce Planning
Coordinate field staffing assignments across multiple regions based on project needs, availability, and required skill levels.
Collaborate with General Superintendents to monitor workforce capacity, future demand, and skill requirements.
Business Development & Market Intelligence
Conduct research and analysis on market trends, competitors, opportunities, and industry developments.
Participate in pursuit planning by aligning operational staffing and resources with proposals and project pipeline needs.
Talent Management & HR Collaboration
Partner with HR to forecast hiring needs, identify talent gaps, and recommend strategic hires or reassignments.
Analyze staffing trends including attrition, succession planning, and leadership development.
Coordinate internship program assignments, onboarding, and early-career development for field staff.
Reporting & Data Management
Prepare and maintain operational reports, dashboards, and tools that provide visibility into project health, capacity, staffing, and KPIs.
Maintain accurate, confidential, and timely operational metrics and personnel data.
Supervision
Oversee Assistant Superintendents and Superintendents, including performance management and hiring activities.
Travel
Primarily local travel during business hours, with occasional out-of-state or overnight trips (less than 20%).
Key Skills
Strong operational planning and project management abilities.
Excellent organization and ability to manage multiple priorities in a fast-paced environment.
Effective problem-solving and decision-making with sound judgment and discretion.
Strong interpersonal and communication skills, able to engage stakeholders at all levels.
Ability to work collaboratively across Field Operations, Project Management, HR, and Business Development.
Self-starter with initiative, adaptability, and high attention to detail.
Required Experience
Experience coordinating field operations or construction staffing across multiple regions.
Background supporting operational planning, KPIs, and project tracking.
Experience collaborating with HR on workforce planning, hiring needs, or talent management.
Experience preparing operational reports, dashboards, or performance metrics.
Supervisory experience overseeing field operations staff (Assistant Superintendents, Superintendents).
About Suffolk Construction Co Inc
Suffolk Construction is a privately held construction company founded in 1982 and headquartered in Boston, Massachusetts. The company provides preconstruction, construction management, design-build, and general contracting services to clients in the healthcare, education, science and technology, commercial, and government sectors. Suffolk Construction has completed projects in 35 states and has offices in Florida, New York, Texas, and California. The company is known for its innovative use of technology in construction, including virtual reality and 3D printing.
