McDonalds

Assistant General Manager

McDonalds$83K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED preferred
  • Passion for customer and employee service
  • 1+ years of experience in leadership or US Military Service
  • Commitment to workplace excellence and safety
  • Strong focus on customer service and support
  • Effective communication and customer need anticipation skills
  • Ability to solve problems in a fast-paced environment

Responsibilities

  • Lead employee training and ensure food safety compliance
  • Delegate tasks and report on team performance
  • Support the General Manager in achieving sales and quality goals
  • Supervise food quality, safety, and menu development
  • Hire, train, and schedule restaurant staff to optimize performance
  • Ensure a memorable guest experience through staff training and service organization
  • Collaborate with the team for efficient restaurant operations

Benefits

  • Opportunities for career advancement
  • Employee training and development programs
  • A supportive team-oriented working environment
  • Engagement in community events and family activities
  • Commitment to safety and excellence within the workplace
Full Job Description
Assistant General Manager

This role is vital to the operations within the restaurant because you'll:
  • Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
  • Be results oriented: Effectively delegate tasks to team members and report back results
  • Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
  • Kitchen: Supervise food quality, safety, cost, and new menu items
  • People: Hire, train, and schedule restaurant staff to meet sales and profit goals
  • Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
  • Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant


To be a successful Assistant General Manager, you'll need:
  • HSD or GED preferred
  • A passion for helping and serving others (customers and fellow team members)
  • 1+ years' experience leading, motivating and/or developing others OR US Military Service
  • A commitment to excellence and safety in the workplace
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs; and
  • To provide solutions and make decisions in a fast-paced environment


Additional responsibilities include: cash handling, resolving service or order concerns, supervising employees solely for the purposes of shift-specific work, including minor employees, supervising food safety and

cleanliness measures, inventory management, interacting with families and children, including at PlayPlace, McTeacher's Nights, birthday parties, and other events, working with sensitive customer data, driving to obtain/deliver products for business use, keyholder, responsible for locking and unlocking restaurant doors.

So, what's your job combo?

About McDonalds

McDonald's Careers

Join the vibrant team at McDonald's, a global leader in the fast-food industry, and be part of a company known for its exceptional culture and commitment to innovation and leadership. At McDonald's, we offer a range of job opportunities that cater to a variety of skills and professional aspirations, making it an ideal place to jumpstart or advance your career. Work You'll Do At McDonald's, every position is an opportunity to grow. Whether you're looking for an entry-level role or a managerial position, you'll find that McDonald's supports your career ambitions with robust training programs and growth opportunities. Our team is dedicated to helping you develop the leadership and professional skills necessary for success in any endeavor. Join our diverse team and contribute to a culture that values innovation, leadership, and diversity. McDonald's is not just a workplace but a community where you can thrive professionally and personally. McDonald's Employment Benefits Choose a career at McDonald's and enjoy a comprehensive benefits package that supports both your professional and personal life. From competitive salaries and health benefits to employee discounts and flexible schedules, McDonald's is committed to the well-being of our team members. We also offer exclusive leadership and diversity training programs that empower our employees to take on new challenges and lead with confidence. Internship Opportunities Kickstart your career with a McDonald's internship. Our internships provide invaluable workplace experience and a chance to develop essential skills in a supportive environment. Interns at McDonald's work on real projects, learn from industry leaders, and gain exposure to the operational excellence that drives our global success. Innovation at McDonald's At the heart of McDonald's culture is a drive for innovation. We continuously seek innovative solutions to enhance the dining experience of our customers and improve our operational efficiencies. By joining our team, you'll collaborate on exciting projects that push the boundaries of what's possible in the fast-food industry. Networking and Professional Development McDonald's encourages professional development and networking through various initiatives and platforms. Connect with colleagues, mentors, and industry leaders who can help you navigate your career path and achieve your professional goals. Our commitment to career development is reflected in our ongoing training programs and our proactive approach to internal promotions and hiring. Join Our Team Explore the job opportunities at McDonald's and find the position that matches your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to contribute to our dynamic team. Check out our open positions and apply today to take the first step towards a rewarding career at McDonald's. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here at McDonald's. Subscribe to our careers blog and personalize your experience to receive updates that align with your career interests. McDonald's is more than just a company—it's a place where you can make a difference. Join us and help shape the future of the fast-food industry while building a career that you can be proud of.
Learn more about McDonalds
Size
200,000 employees
Market Cap
$194.1 billion
Industry
Net Income
$4.7 billion
Founded
1955
5 Year Trend
-1.2%
Revenue
$19.2 billion
NASDAQ

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