5+ years of railroad industry experience with supervisory duties; 7+ years preferred
Strong verbal and written communication skills for diverse audiences
Thorough knowledge of FRA regulations and railroad operations
Effective management and leadership capabilities
Ability to interpret safety rules and financial reports
Proficient in Microsoft Office and computer skills
Sales and marketing experience preferred
Responsibilities
Support the General Manager in safety, operations, and financial productivity
Supervise crews, schedules, and personnel while managing payroll
Build high-performing teams through hiring and employee development
Collaborate with HR on hiring and employee relations
Coach managers and employees on federal regulations and company policies
Analyze daily/monthly performance to adjust operations as needed
Establish strong customer relationships to meet service commitments
Engage with the community and local stakeholders
Represent the railroad in industry trade associations
Investigate accidents and prepare reports as necessary
Benefits
Relocation assistance may be offered
Full-time position with a varying schedule
Opportunity to work outdoors in diverse conditions
Engagement in community relations and industry representation
Involvement in safety-sensitive operations and decision-making
Full Job Description
Job Summary:As an Assistant General Manager, you'll play a key leadership role in overseeing all aspects of railroad operations including driving efficiency, strengthening customer relationships, and supporting the overall success of the business. You'll partner closely with leadership to ensure operations stay on track financially and strategically while building strong teams and community connections.
This is an ideal role for a well-rounded leader who enjoys balancing operations, people leadership, and business performance.
See our employees in action to learn more at https://www.gwrr.com/careers/.
Responsibilities:
Support the General Manager in managing the safety performance, operating practices, and financial productivity of the operation
Assume a leadership role in supervising crews, schedules, personnel, and maintaining payroll within the targeted budget
Build and develop high-performing teams through hiring, coaching, training, and employee development
Partner with the General Manager and Human Resources on hiring and employee relations following all applicable policies and regulations
Coach and train both managers and employees in operating practices according to federal regulations and company policies
Support processes related to annual business plan and analysis of daily/monthly performance of the railroads to determine changes in operations required to stay on plan
Establish and maintain strong customer relationships ensuring service commitments are met through actively engaging to understand operational needs
Establish the railroad within the community it serves, especially relations with connecting carriers; local suppliers; local, state, and federal politicians and governmental agencies; and the business community
Represent the railroad within industry trade associations
Respond to and investigate accidents / incidents (derailments, personal injury, etc.), prepare associated reports and provide proper notification
Assist with other projects and perform other duties as assigned
Working Conditions / Physical Requirements:
Full-time (40 plus hours weekly)
Varying schedule in a 24/7 work environment that includes nights, holidays, weekends, and on-call
Outdoor work in all weather conditions
Walking long distances on uneven surfaces and climbing ladders and equipment always ensuring three points of contact in varying environmental conditions
Able to squat, bend and lift overhead
Have good balance and coordination
Must meet vision requirements (including color)
Skills and Experience:
5+ years of work experience in the railroad industry, with supervisory duties; 7+ years of experience in the railroad industry preferred
Ability to communicate effectively verbally and written with senior management, employees, customers, railroads, regulatory officials and the general public
Thorough knowledge of FRA regulations and railroad operations, including, but not limited to, transportation, dispatching, marketing, maintenance-of-way, mechanical, and clerical activities
Effective management and leadership skills
Ability to read and interpret documents such as safety rules, the Code of Federal Regulations, and monthly financial reports
Proficient computer skills and skills in Microsoft Office
Prior sales and marketing experience preferred
Possess situational awareness and decision-making abilities to respond effectively in a safety sensitive environment
Required Education and Credentials:
Associate's degree or an equivalent combination of high school diploma / GED and experience; bachelor's degree preferred
Valid Driver's License
Employment Requirements:
Pre-employment physical, hearing, and vision medical review
May be subject to federally mandated drug and alcohol testing including pre-employment drug screening
Background screening including criminal and motor vehicle driving history
Relocation: Must live within 50 miles of assigned location or be willing to relocate. Relocation assistance may be offered for this position.
Pay Rate: 100K Depending on experience
This position is employed by the specific entity set forth in the job posting.
