About the RoleThe
Assistant Director of Information Technology plays a key role in maintaining the technology infrastructure that supports both guest and employee experiences at Four Seasons Hotel Philadelphia at Comcast Center. Reporting to the Director of Information Technology, this position helps ensure the reliability, security, and performance of hotel systems while providing technical support across all departments.
What You Will Do- Support the daily operation, maintenance, and security of hotel technology systems and infrastructure.
- Assist with network administration, including wired and wireless environments, Active Directory, servers, and firewall management.
- Troubleshoot hardware, software, network, and system issues for employees and guests.
- Maintain and support critical hotel applications, including Property Management, Point-of-Sale, telephony, and internet services.
- Participate in technology projects, upgrades, implementations, and system enhancements.
- Support backup, recovery, monitoring, and business continuity processes.
- Partner with vendors and internal stakeholders to ensure technology solutions meet operational needs.
- Provide on-call support for mission-critical systems as needed.
What You Bring- Previous experience supporting enterprise networks, servers, or IT infrastructure.
- Strong knowledge of Microsoft operating systems, applications, and Active Directory.
- Experience troubleshooting network, hardware, and software issues.
- Excellent communication, collaboration, and customer service skills.
- Technical certifications, IT degree, MCSE, or related qualifications are preferred.
What We Offer- Competitive wages and comprehensive benefits package
- Excellent training, development, and career growth opportunities within the organization
- Complimentary room nights at Four Seasons properties worldwide
- Complimentary meals during shifts
- Uniforms and dry cleaning provided
Discounted- Medical, Dental, and Vision coverage
- Parking and Septa access
- City Fitness membership
Schedule & Hours- Full-time position.
- Schedule may include weekdays, evenings, weekends, and on-call support as business needs require.
Candidates must have valid work authorization for the U.S.Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
