Four Seasons Hotels & Resorts

Assistant Director of Sales

Four Seasons Hotels & Resorts • $100K — $112K *
Chicago, IL 60629In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years as Group Sales Manager in a hospitality setting
  • Strong independence in decision-making
  • Ability to mentor and elevate team performance
  • Exceptional interpersonal skills for relationship building
  • Driven and competitive sales approach
  • Proficiency in Delphi/Golden S&C and CRM systems
  • Strong analytical and organizational skills with attention to detail

Responsibilities

  • Prospect and solicit new and repeat business in assigned markets
  • Respond promptly to inquiries and qualify leads to boost revenue
  • Negotiate and finalize group contracts aligned with revenue goals
  • Serve as on-site rep for remote Sales Managers during inspections
  • Travel as needed to build and maintain client relationships
  • Assist in budget setting and marketing strategies
  • Represent department vision in internal presentations

Benefits

  • Energizing employee culture encouraging authenticity
  • Comprehensive learning and development programs
  • Competitive wages with medical, dental, and vision coverage
  • 401(k) plan with employer matching
  • Inclusive employee engagement events
  • Exclusive travel and discount programs with Four Seasons
  • Complimentary dry cleaning and meals for employees
Full Job Description
About the role
Assistant Director of Sales - works closely with Director of Sales & Commercial Director in achieving group sales team goals, while responsible for achieving individual sales targets based on assigned territory.

What you will do

  • Prospect & solicit new & repeat business for assigned territory, focus on Entertainment & Production, Middle East, and Citywide markets


  • Respond promptly to business inquiries and qualify leads to maximize group room nights, catering revenue, and overall RevPAR performance


  • Negotiate, prepare, and finalize group contracts that support the Hotel's revenue objectives and commercial strategy


  • Serve as the on-site representative for remote Sales Managers by conducting all in-person site inspections. Assist DOS & CD on team dynamics, engagement, and drive for group team achievement


  • Business Travel as needed to develop client relationships, representing the hotel in a professional manner


  • Assist with budget setting, marketing plan, presentations, strategies, and overall department representation internally


What you bring

  • Minimum 5 years as Group Sales Manager in previous role


  • Ability to work and make decisions independently in the best interest of the hotel


  • Ability to mentor team members to make highest level of achievement


  • Exceptional interpersonal dynamics to create relationships externally & internally


  • Driven, competitive, & focused sales person


  • Proficiency with Delphi/Golden S&C and a commitment to maintaining high-quality CRM data and sales reporting


  • Strong analytical, organizational, and strategic planning abilities with exceptional attention to detail


  • Strong knowledge of Microsoft Office Suite and relevant sales systems


  • Excellent written and verbal communication skills


  • Ability to prioritize multiple responsibilities and thrive in a fast-paced luxury hospitality environment


What we offer:

  • Compensation: $100,000 - $112,000


  • Energizing Employee Culture where you are encouraged to be your true self!


  • Comprehensive learning and development programs to help you elevate your craft.


  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay


  • 401(k) Retirement Plan including Employer Matching Program


  • Inclusive and diverse employee engagement & recognition events all year-round.


  • Exclusive discount and travel programs with Four Seasons


  • Complimentary Dry Cleaning for Employee Uniforms & Employee Meals


  • And so much more!


Schedule & Hours:

  • Full Time - some weekends/evenings if needed & Business Travel


  • Hybrid role with on property days required weekly

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Hospitality & Recreation
Founded
1993
* Ladders Estimates

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