As Assistant Director of Operations - Food and Beverage, you will have a critical role in shaping our culture and supporting all areas of our F&B operation. Grand Hyatt Washington is a 902-room Hyatt-managed hotel offering 42,000 square feet of newly renovated meeting space. This person is responsible for the oversight and support of Banquet Operations, restaurants Oribu and Cabinet, the Grand Club lounge, and any other Food and Beverage related items.
The salary range for this position is $93,000 to $106,000 (commensurate with experience).
Duties include but are not limited to:- Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house
- Develop and recommend the budget, marketing plans, and objectives, and manages within those approved plans
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of colleagues
- Hire, train, empower, coach, and conduct performance and salary reviews
- Analyze financial metrics such as cost per cover and hours per cover, striving to operate within the budgeted guidelines
- Direct the implementation of payroll, reports, forecasts, inventory, and budget for food and beverage operations
- Be the ambassador to the rest of the hotel for food and beverage operations, working hand-in-hand and coordinating with other departments to ensure efficient guest service
- Resolve guest concerns as appropriate to maintain a high level of satisfaction and quality
- Implement procedures to increase guest and colleague satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Benefits available with this position include:
- Medical / Dental / Vision Insurance
- 401k
- Retirement Savings Plan (RSP)
- Basic Life Insurance
- Paid vacation, sick days, holidays, and new child leave
- Paid family bonding time and adoption assistance
Additional perks include:
- Free room nights after 90 days, discounted and friends & family room rates immediately
- Tuition reimbursement
- Free meal during the workday
- Employee Stock Purchase Plan
- Discounts at various retailers
- Growth potential locally and throughout the country
- Financial assistance for relocation if applicable
