Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.
Work Shifts8:00 A.M - 4:00 P.MMonday through FridayNo weekends.Duties & ResponsibilitiesPurpose of Position: Under general supervision, assists in developing, planning, administering, directing, coordinating and evaluating the management of medical records systems, programs and services to promote effective functioning and operations in medical record administration, ensuring control and coordination of related activities with all other professional and administrative disciplines. Serves as the principal assistant to the Director of Medical Records. Assumes full responsibility and authority in the Director's absence. Ensures compliance with applicable laws and regulations; oversees the maintenance of both electronic and paper-based records; manages staff; and develops policies and procedures to optimize record management.
Essential Duties and Responsibilities:1. Participates in the evaluation and development of policies, programs, personnel methods, procedures and systems for effective and efficient operations of all medical records programs and services. Stays current with advancements in medical record technology and best practices.
2. Assists in the analysis of operational and data-handling needs of Medical Records Department to determine effectiveness of existing systems and their relationship to the informational subsystems.
3. Participates in formulating, designing and implementing schedule and programs for medical records storage, retention, destruction, handling and retrieval systems, including improvements in applications for automated systems and subsystems for both electronic and paper-based records.
4. Participates in the development and implementation of short and long-term recommendations and advises staff on methods of recording and retrieving data.
5. Participates in the development of short and long-range studies of health care activities relative to diseases, operations, research products, diagnostic techniques and related statistical data pertinent to medical records services.
6. Participates in the development of performance standards and policy outlines for administration of Medical Records Department and systems to control work performance and methods to measure work performance.
7. Participates in the development and preparation of departmental budgets and recommendations regarding staffing patterns, administration of programs and maintenance and equipment.
8. Assists in the development of curriculum and participates in the orientation and teaching programs of medical and other professional disciplines regarding medical records services.
9. May serve on committees to participate in the evaluation, planning and coordination of the effective delivery and maintenance of medical records services in full compliance with all pertinent laws, rules, and regulations. Ensures adherence to standards set by The Joint Commission, Centers for Medicare & Medicaid Services, New York State Department of Health, New York State Office of Mental Health, Health Insurance Portability and Accountability Act (HIPPA) and other regulatory agencies.
10. Assists with management of all requests for medical records and ensures it is shared with authorized individuals or organizations.
11. Develops and maintains effective liaison with professional groups in areas of data automation, medical records, systems and health care setting administration to the program and needs of medical records services.
12. Participates in staff meetings, outside workshops and conferences and represents the Director in all phases of their delegated duties and responsibilities.
Performs other related duties, as assigned.
Minimum Qualifications1. Bachelor's Degree from an accredited college or university in Business Administration, Health Information Management, Health Administration, Industrial Engineering or a related discipline; and
2. Three (3) years of satisfactory experience in business, government, hospital or related health care organization in medical records services and systems, of which at least one (1) year must have been in a managerial, administrative and/or supervisory capacity.
3. All candidates must maintain a Registered Health Information Administrator (RHIA) credential from the
American Health Information Management Association (AHIMA) or a Registered Health Information Technician (RHIT) credential from AHIMA.
Department Preferences- Develop and execute a comprehensive CDI strategy aligned with financial, operational, and quality goals established by the CFO and executive leadership.
- Drive improvements in CMI, SOI, ROM, and reimbursement accuracy; collaborate with Finance to model, measure, and forecast CDI program impact
- Leverage analytics to identify documentation trends, performance gaps, and improvement opportunities; present dashboards and insights to the CFO and executive team.
- Collaborate with Revenue Cycle, HIM, Quality, and Clinical Operations to ensure documentation integrity supports organizational priorities.
BenefitsNYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
