Oversees all aspects of a school or department's numerous enrollment services and processes, providing vision, supervision, implementation, and evaluation of effective, student-centered recruitment and selection. Liaises with central admissions and communications offices, interprets data regarding recruitment, application, and admission, and develops school or department-wide strategies and activities. Initiates or assists the planning and design of enrollment services' research agenda and recruitment calendar. Oversees regular review, evaluation, and reporting of admissions application, credentials and pre-requisites. Identifies and develops marketing messaging and opportunities to increase school/department visibility, representing assigned school/department and the university at special recruitment events. Supervises all unit staff and daily operations, and develops and maintains close working relationships with the university community.
Minimum Education: Bachelor's Degree Minimum Experience: 6 years Minimum Field of Expertise: Bachelor's degree in business management, administration, higher education, or a related field. Six years' experience in admissions and recruitment at an academic or higher education institution. Extensive experience in a leadership or management role in higher education, with solid knowledge of transfer credit policies and financial aid programs. Deft ability to gather, analyze, evaluate and assess large amounts of physical and digital data. Skilled in interviewing, counseling, conflict resolution, problem-solving, and decision-making. Proven ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements. Skilled at organization, with astute attention to detail. Strong interpersonal and diplomatic skills for communicating tactfully with all levels of staff, media, and diverse individuals and groups. Ability to lead and guide diverse, high-performing teams, fostering an environment of trust, collaboration, transparency, and accountability. Exemplary written and oral communication and presentation skills, with experience developing communication plans, instructional materials and related content. Solid organizational skills.
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