Assistant Commissioner of Driver & Vehicle Services
Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Administrative Services
Title: Assistant Commissioner of Driver & Vehicle Services
State Role Title: Gen Admin Manager III
Hiring Range: $140,000-$161,000
Pay Band: 7
Agency: Department of Motor Vehicles
Location: DRVR, VEHICLE & DATA MGT SRVCS
Agency Website: www.dmv.virginia.gov
Recruitment Type: Agency Employee Only - A
What You'll Do
You will provide executive direction for Driver Services, Vehicle Services, and Driver Training, ensuring every program aligns with the agency mission and complies with state and federal law. You will direct the budget for these programs, resolve complex operational issues, and serve as the business owner for driver and vehicle requirements in agency-wide modernization efforts.
You will partner with Customer Service Management to improve service across in-person and online channels, using workload data to anticipate demand, address backlogs, and recommend staffing and process changes. When policy, procedure, technology, or statute changes, you will make sure it lands smoothly through training, communication, and readiness planning.
You will be a visible voice for DMV. In coordination with the Legislative Services team, you will analyze the operational impact of proposed legislation, testify before General Assembly committees, and meet with legislators to present the agency's position. You will build commitment with federal, state, local, and industry partners and contribute directly to strategic planning and executive decision-making.
You will also lead through your managers, developing talent, setting clear expectations, and building a division where people grow and stay.
Why This Role
This is a chance to move from executing strategy to setting it. You will have a seat in agency-level planning and policy decisions, direct influence on how millions of Virginians experience DMV, and a central role in the agency's modernization. For internal candidates, it is a natural next step that rewards the knowledge of our programs, people, and partners you have already built. This position is eligible for telework.
Minimum Qualifications
• Knowledge of state and federal laws, regulations, and policies governing driver licensing, vehicle titling and registration, insurance verification, and the release of driver and vehicle records.
• Experience leading policy, procedural, or statutory changes in a service environment while minimizing customer impact.
• Experience analyzing proposed legislation and policy to assess operational and customer impact and develop recommendations.
• Experience participating in organizational strategic planning, policy development, and executive decision-making.
Additional Considerations
• Knowledge of DMV programs and goals related to driver and vehicle services.
• Experience participating in national or interjurisdictional motor vehicle programs, such as those of the American Association of Motor Vehicle Administrators (AAMVA).
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Pursuant to Sections 2.2-3114 and 2.2-3115 of the Code of Virginia, this position has been designated as requiring you to disclose your financial interests. Financial interests shall be disclosed as a condition of employment and thereafter as required. The mechanism you will use to disclose these interests is called Statement of Economic Interests (SOEI).
Contact Information
Name: DMV Employment
Phone: (804) 367-0528
Email: employment@dmv.virginia.gov
Advertised: 10 Nov 2026 Eastern Standard Time
Applications close: 17 Nov 2026 Eastern Standard Time
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