ASO Contract Admin Consultant

Anticipated End Date:

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Job Description:

ASO Contract Admin Consultant

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The ASO Contract Administration Consultant will provide triage support for ASO contracts and other alternatively funded agreements, assist with ASO contract negotiations, and draft ASO, stop loss, and other alternatively funded agreements. This role is responsible for independently managing an assigned territory and a high volume of contracts while meeting established quality, accuracy, and turnaround-time expectations. The consultant will collaborate closely with Sales and other internal stakeholders, providing responsive and professional customer service throughout the contract development and administration process.

How you will make an impact:

• Independently manages an assigned territory and a high-volume portfolio of new and renewing contracts, balancing competing priorities and deadlines.
• Drafts new and renewing self-funded, ASO, stop loss, and other alternatively funded agreements.
• Reviews, researches, and quantifies the impact of contract and agreement modifications.
• Utilizes contract language expertise to draft or recommend customized alternative language provisions.
• Assists in contract negotiations and coordinates revisions through completion.
• Resolves contract-related questions from Sales and other internal stakeholders in a timely, accurate, and customer-focused manner.
• Builds and maintains effective working relationships with internal business partners by providing clear communication, responsive service, and appropriate follow-up.
• Triages alternative contract language issues and escalates matters as appropriate.
• Performs detailed reviews of contract documents to identify inconsistencies, missing provisions, conflicting language, formatting issues, and other potential errors.
• Maintains accurate contract records, documentation, metadata, and status information throughout the contract lifecycle.
• Reviews and maintains a working knowledge of applicable laws and regulations and supports related compliance efforts.
• May serve as a subject matter expert in understanding business needs and identifying business requirements.
• Researches and troubleshoots contract database issues for resolution or escalation to the vendor.
• Conducts research and analysis for enhancements or new projects related to the contract database.
• Supports projects related to legislative and business requirements affecting ASO agreements.
• Monitors and evaluates workflow processes to identify and recommend opportunities for improved quality, efficiency, and service.
• Mentors new team members on contract administration processes, systems, and quality expectations.

Minimum Requirements:

Requires a BA/BS and a minimum of 6 years of healthcare experience, including contract language development, negotiation, or administration; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Demonstrated ability to independently manage an assigned territory and a high volume of contracts while consistently meeting deadlines, turnaround-time expectations, and quality standards.
• Exceptional attention to detail, with a demonstrated ability to identify inconsistencies, missing terms, conflicting language, formatting issues, and redlines across complex contract documents.
• Experience reviewing, revising, and formatting contracts to ensure accuracy, completeness, and consistency with approved templates, standards, and playbooks.
• Strong internal customer-service orientation, including the ability to communicate professionally, manage stakeholder expectations, provide timely updates, and follow issues through resolution.
• Strong organizational and workload-management skills, with the ability to prioritize multiple contracts, negotiations, and stakeholder requests in a deadline-driven environment.
• Ability to work independently, exercise sound judgment, and recognize when contract language or business issues require escalation.
• Strong written and verbal communication skills, including the ability to explain complex contract provisions clearly to internal business partners.
• Strong research and analytical skills, with the ability to apply project- and process-management tools and practices to contract development activities.
• Familiarity with contract lifecycle management tools94such as, DocuSign, Contaxx, Icertis 94and the disciplined use of templates and clause libraries.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.