Opportunity

Key Responsibilities

The Area LLP Product Manager drives and grows profitably and a high customer satisfaction within own Area by translating global and regional strategy and initiatives into Area Product and Performance plans and ensure this is being executed and provide support with expertise and guidance.

Strategy

• Implement and cascade Global and Regional Product Guidelines within the Area in line with Area Business Plan
• Optimization and growth of the Product portfolio within the Area (footprint/locations & services), Identify market trends, opportunities and customer needs
• Manage capacity and product offering in accordance to market needs

Relationship Management / Procurement

• Build bridges between Product development, Delivery, CX and Sales

Profitability & Pricing Management

• Drive product with Sales, Delivery & CX community
• Area responsibility for all Pricing activities incl. but not limited to Price setting, ensuring area pricing in compliance with global/regional governance
• Manages and drives renewals on existing business to optimize P&L

Performance Management

• Manage and improve the performance of the Service/Product in the Area, including business conversion
• Product profitability - Focus on maximize revenue, EBIT and GP through upselling and cost management, develop new revenue streams for standardized products
• Strengthen the engagement with global network and drive value through the network
• New products introduction and implementation (Go Live) for standard products aligned to OIPC definitions
• Drive performance transparency and continuous improvement culture

People Management

• Coach, motivate and build a high performing team. Lead by example, inspire and energize their team
• Drive a strong community and collaboration across products (lead across functional and organizational boundaries) and Functions

What we are looking for

• Strong product knowledge
• Area market knowledge
• Financial acumen – ability to read, interpret and act on P&L
• Self-directed / entrepreneurial
• Team player
• Proven track record for leadership & team management
• Stakeholder management & collaboration in a matrix organization
• Commercial mindset
• Cultural openness
• Communication & interpersonal skills
• Strong dealing with customers
• Change & project management
• Fluent French & English both oral and written a must