Job DescriptionIn the assigned Job Role of Architecture Consultant 2, your Area Of Responsibility will be as below:• Participate in customer discussions to gather and analyze system requirements for performance, security and scalability.
• Provide suggestions on solution architecture, contribute to tech framework development, support enterprise architecture definition, and drive design creation
• Identify suitable technologies and tools available in the market, and perform a comparative analysis in line with client's business requirement, thereby identifying optimal architectural solution options
• Participate in developing integration strategies based on validation of proof of concept of proposed architectural solutions
• Facilitate a smooth transition by ensuring knowledge transfer and adherence to quality standards, while contributing to the build and deployment automation strategy
• Collaborate with development teams to resolve complex technical issues using solution deployment and roll out methods, during build, deployment and support phases
• Analyze system performance basis architectural solutions implemented and support in identifying potential risks in the system landscape
• Create artifacts of architectural frameworks and technical solutions, thereby enriching team's knowledge repository
Your contribution to the team:• The ability to analyse, design, and develop scalable and secure architectures.
• A knack for assessing multiple technologies, tools and frameworks to recommend optimal solutions.
• Understanding of integration methodologies, proof-of-concept validation and deployment strategies.
• The ability to document architectural frameworks and solutions.
• Proactive communication with internal teams and clients, ensuring alignment with business objectives.
• A knack to keep with up technical advancements to ensure relevant and effective recommendations.
• The ability to maintain standards and ensure smooth transition through knowledge transfer
Required Skill and ExperienceThe ECM Lead will serve as a strategic advisor and delivery owner responsible for shaping and executing the enterprise content management transformation roadmap. This role will bring together API-led architecture, document data and AI, customer communications management (CCM), and contract lifecycle management (CLM) into a unified, business-outcome-aligned strategy. The ideal candidate combines deep technical expertise with consultative, client-facing capability to act as a trusted advisor to senior stakeholders.
Preferred Skill and ExperienceKey Responsibilities
Strategic Advisory & Blueprinting
• Partner with client leadership to define a future-state ECM transformation blueprint spanning API, Data, AI, CCM, and CLM initiatives.
• Bring industry perspective, innovation trends, and best practices to influence the client's enterprise content strategy.
• Translate business priorities into a cohesive technology and operating model roadmap.
API-Led Content Architecture
• Drive evolution toward an API-first, federated enterprise content ecosystem.
• Define self-service capabilities and an "outside-in" access model to simplify information and service delivery.
• Identify opportunities for platform integration to improve operational efficiency.
Document Data & AI Enablement
• Assess how enterprise content and document data can be leveraged for AI-enabled use cases.
• Identify practical AI opportunities to improve productivity, customer experience, and operational effectiveness.
• Support innovation-led initiatives, including Center of Excellence (CoE) models, to accelerate adoption.
DocuSign / CLM Expansion
• Identify opportunities to expand DocuSign footprint, including CLM and additional feature adoption.
• Recommend support optimization models and CoE alignment for ongoing governance.
Governance & Operational Simplification
• Champion standardization, reuse, automation, and governance across content, communications, contracts, and data domains.
• Establish scalable frameworks that support long-term operational efficiency.
Required Skills & Experience
• 12+ years of experience in Enterprise Content Management, Digital Document Platforms, or related domains.
• Strong knowledge of API-led architecture and integration patterns.
• Familiarity with DocuSign, CLM platforms (iCertis, Box or similar), and contract lifecycle processes.
• Understanding of AI/ML use cases applied to enterprise content and document data.
• Proven experience building transformation roadmaps/blueprints for large enterprise clients, ideally in BFSI.
• Strong consultative and stakeholder management skills, with experience engaging senior client leadership (Director/VP level and above).
• Excellent communication and presentation skills; able to synthesize complex technical themes into business-relevant narratives.
Preferred Qualifications
• Prior experience setting up or running a CoE for content, communications, or AI innovation.
• Experience with platform rationalization and governance frameworks.
• Background in management consulting or strategic advisory roles within financial services.
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
