TeleTech

Applied AI Engineer

TeleTech$99K — $225K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in software engineering, applied AI, or full-stack development with AI integrations
  • Ability to prototype and develop specific AI solutions for various applications
  • Experience in evaluating and optimizing AI model outputs
  • Proficient in Python and building API endpoints with frameworks like FastAPI or Flask
  • Skilled at translating mission needs into AI capabilities for stakeholders
  • Adaptability to pivot between different AI domains and use cases
  • Must hold TS/SCI clearance and a Bachelor's degree

Responsibilities

  • Design, train, test, and deploy AI models to solve national security challenges
  • Collaborate with AI engineering community, data scientists, and data engineers
  • Define direction for critical AI solutions using appropriate ML algorithms
  • Support integration teams to refine business-facing AI capabilities
  • Optimize data processing and workflow across vast datasets
  • Provide technical expertise to guide client AI strategy
  • Rapidly prototype and iterate on custom-use AI applications

Benefits

  • Health, life, and disability insurance
  • Paid leave including parental and family care
  • Professional development and tuition assistance
  • Recognition awards for exceptional performance
  • Work-life balance programs
Full Job Description
Applied AI Engineer
The Opportunity:

As an experienced engineer, you know that artificial intelligence (AI) is critical to understanding and processing massive datasets. Your ability to conduct statistical analyses on business processes using ML techniques makes you an integral part of delivering a customer-focused solution. We need your technical knowledge and desire to problem-solve to support an enterprise-wide application and data capability. As an AI engineer on our national security team, you'll train, test, deploy, and maintain models that learn from data.

In this role, you'll own and define the direction of critical solutions by applying best-fit ML algorithms and technologies. You'll be part of a large community of AI engineers across the company and collaborate with data engineers, data scientists, solutions architects, and MLOps engineers to deliver world class solutions, including processing data and information at a massive scale. Your skills and extensive technical expertise will guide clients as they navigate the landscape of AI and ML algorithms, tools, and frameworks.

Work with us to solve real-world challenges and define AI strategy for our national security customers.

Join us. The world can't wait.

You Have:
  • 3+ years of experience in software engineering, applied AI and ML, or full-stack development, including AI integrations
  • Experience rapidly prototyping, developing, and iterating on use-case-specific AI solutions such as chat systems, user-facing applications, and domain-specific copilots
  • Experience conducting comprehensive evaluation and tuning of AI outputs, including refining prompts, optimizing retrieval logic, and implementing custom heuristics
  • Experience with Python and building API endpoints such as FastAPI or Flask, or rapid UI frameworks such as Streamlit or Gradio, to demonstrate AI capabilities
  • Ability to work closely with mission integration teams and product stakeholders to translate mission needs into refined, business-facing AI capabilities
  • Ability to pivot quickly between different domains and use cases, adapting AI solutions to various operational requirements
  • TS/SCI clearance
  • Bachelor's degree


Nice If You Have:
  • Experience with human-in-the-loop (HITL) evaluation, AI red teaming, or assessing conversational interfaces for safety and hallucination mitigation
  • Experience with front-end development technologies such as React or TypeScript, to support end-to-end user-facing product delivery
  • Experience deploying and managing analytical dashboards or mechanisms to track user interactions and model performance
  • Knowledge of user experience (UX) best practices, including conversational AI and generative interfaces
  • Security+ Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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