This position reports to:Product Line Manager, Flow Computers
In this role, you will apply your technical knowledge and product expertise to support ABB's Instrumentation portfolio, customers, and Sales organization. You will help resolve product challenges, communicate technical capabilities, identify improvement opportunities, and collaborate with cross-functional teams to deliver effective customer solutions.
The work model for the role is: #Hybrid out the Bartlesville, OK factory. #LI-Hybrid
Candidates should live within a commutable distance of ABB's Bartlesville, OK factory, and plan to work onsite 2-3 days per week, with increased onsite presence during the initial period.
You will be part of the ABB Flow Computer and RTU automation, measurement, and control solutions for the upstream oil and gas sector - from wellhead to global distribution - enabling safe, productive, and profitable operations.
Your role and responsibilities- Support product portfolio activities by gathering customer feedback, monitoring market trends, and identifying opportunities to improve product offerings and customer satisfaction.
- Maintain product and technical knowledge by understanding specifications, configurations, applications, product capabilities, and relevant industry standards.
- Support product improvements and lifecycle activities by identifying customer needs, contributing technical recommendations, and assisting with product updates and new offering introductions.
- Resolve product and application issues by working with Sales, Engineering, Service, Manufacturing, and Quality to investigate concerns and coordinate solutions.
- Provide technical sales support by answering product questions, assisting with quotations, participating in customer meetings, and communicating product capabilities and limitations.
- Support product launches and training by contributing technical content, sales materials, product communications, and training for internal teams and customers.
- Collaborate across functions to address product quality concerns, improve product performance, and support compliance with ABB standards, policies, and safety requirements.
Our Team DynamicsOur teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:Required:- High School Diploma or equivalent with 5+ years of relevant professional experience in instrumentation, industrial products, technical support, applications, technical sales, or a related field.
- Field experiencesupporting instrumentation products, industrial measurement systems, customer applications, troubleshooting, or technical service.
- Working knowledge of instrumentation products, technical specifications, or industrial measurement applications.
- Ability to troubleshoot product or application issues, communicate technical information clearly, and coordinate solutions with customers and internal teams.
- Willing and able to travel up to 25% of the time, as needed, for customer support.
- Candidates must have work authorization that permits permanent employment with ABB in the United States.
Preferred:- Bachelor's degree in Engineering or a related technical discipline.
- Familiarity with SAP, CRM systems, technical documentation, or product lifecycle processes.
What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement - 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit
https://www.abb.com to learn more about the impact of our solutions across the globe.