DUTIESJob Overview:This position resides in the Technology Services Division (TSD) of Department of Revenue. The Chief Applications Officer (CAO) manages the Applications Development Bureau (ADB), analyzes and designs customized technology systems based on the requirements of available IT systems, Departmental needs, budgetary requirements, and user ability. The incumbent is responsible to upper management for evaluating and recommending technical development of information systems and has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform. This position supervises the ADB staff and reports to the Technology Services Division (TSD) Administrator / Chief Information Officer.
Knowledge of:
- Computers and database management systems (i.e. Gentax, AT-Pro)
- General management practices including strategic planning
- Principles and methods of work planning
- Performance management including setting goals, objectives, and measures
- Quality assurance methods
- Organizational development
- Governmental organizational structure, accounting, and State and federal funding requirements
- Legislative and administrative rule processes and guidelines
- Compliance requirements and practices
- Customer service standards
- Agency policies, procedures, guidelines, and employment law
- Operational and program planning
- Supervisory principles and practices
- Project management
- Records management
Skills in:
- Research and analysis
- Accuracy and attention to detail
- Conflict resolution
- Microsoft programs and database applications
- Written, verbal, and interpersonal communication
- Data collection, analysis, and reporting techniques
- Business communications
You would be a great fit for this position if you:- Demonstrate self-motivation
- Follow instructions
- Provide timely, customer service
- Handling multiple priorities under deadlines
Working Conditions- Work hours may exceed 40 hours from time to time, including weekends.
- Office environment.
- Lifting is infrequent, less than 15 pounds.
- Some travel may be required, must have a valid driver's license.
REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.
Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents.
***This is an incomplete list of job duties. For a complete job description please contact Human Resources. ([redacted] or [redacted])
(All computer systems and tax guidelines will be trained on the job.)REQUIRED APPLICATION MATERIALSPlease submit the following application material:
- Resume
- Complete state application
- Cover letter
Submissions incomplete or missing relevant materials will not be reviewed or considered.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
EDUCATION / EXPERIENCEThe above competencies are typically acquired through a combination of education and experience equivalent to:
- Bachelor's degree in business management, computer science, engineering, or closely related field; and five years of job-related experience including three years in a lead role or management experience.
- Work experience should include applications development, project management, experience in managing and delivering multiple projects simultaneously and in learning and adapting to proprietary software.
- Working knowledge of web applications, applications testing and change control preferred.
- Other combinations of education and experience will be evaluated on an individual basis
