Bachelor's degree in computer science, information technology, health informatics, or related field.
3+ years of relevant experience in a healthcare setting or related industries.
Experience with Epic HIM module, including Identity, ROI, Deficiency Tracking, Coding/CDI.
Strong troubleshooting skills for systems and application issues.
Ability to communicate complex technical terms in simple language.
Responsibilities
Configure, document, implement, and test software/application solutions for end users.
Monitor and resolve issues for enterprise applications, serving as an escalation point for junior team members.
Collaborate with vendors and senior analysts to resolve issues and plan enhancements.
Lead testing activities for applications, ensuring successful go-live events.
Design reports and prepare presentations on project activities and results.
Translate and document business requirements into build specifications.
Mentor junior team members and collaborate across teams.
Benefits
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career pathways for professional growth and development.
Various medical, dental, pet, and vision options.
Tuition reimbursement.
Free parking.
Wellness program savings plan.
Health savings account options.
Retirement options with company match.
Paid time off and holiday pay.
Community involvement opportunities.
Full Job Description
Hourly Pay Range: $38.61 - $59.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
Position: Applications Analyst II - HIM
Location: Warrenville, IL or Arlington Heights, IL or Skokie, IL
Full Time
Hours: Monday-Friday, 8:00am - 4:30pm
Hybrid Position
Job Summary: As an Application Analyst II at Endeavor Health, you will be responsible for implementing and supporting an assigned application portfolio with a focus on timely closure of incidents/requests. You will be leading small to medium projects, translating business needs into technical specifications and partnering with stakeholders on strategic initiatives. You will assist in mentoring junior team members while continuing to grow your technical skillset.
To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.
This role will support our Epic Health Information Management (HIM) team, experience working with this module is required for the role.
What you will do:
Configure, document, implement and test software/application solutions to meet the workflow requirements of the end users withing foundational system constraints.
Actively monitors and resolves issues for enterprise applications, including serving as an escalation point for junior team members, in a timely manner.
Collaborates with vendors and/or senior analyst to resolve issues, support upgrades and plan for enhancements for assigned portfolio.
Leads functional, unit and user acceptance testing activities for applications in the portfolio ensuring successful go live events for new system go lives, upgrades, patches or enhancements.
Lead small to medium sized projects and support large or enterprise level projects as a workflow subject matter expert following PMO defined processes.
Design reports and prepare presentations on project/team activities and results as requested.
Collaborate with stakeholders to understand business requirements/priorities and translate/document them into build specifications.
Works with Level 1 teams and cross functional groups (e.g., technical teams) to reduce repeat issues, support optimization and enhance system efficiencies.
Serve as a resource for other team members including mentoring junior team members and collaboration across teams.
Stay up to date with the latest trends and innovations in relevant technologies.
Other duties as assigned.
What you will need:
Education: Bachelor's degree in computer science, information technology, health informatics or a related field.
Certification(s): Epic HIM - preferred
Experience: Three (3) or more years of experience relevant to assigned portfolio in a healthcare setting or related industries.
Experience in Epic HIM module, including Identity, ROI, Deficiency Tracking, Coding/CDI.
Prior HIM experience, including medical records, deficiency tracking, scanning, coding and CDI.
Able to communicate and translate complex technical terms into understandable simple terms for all customer groups.
Must be able to work independently and in a team setting, possess excellent verbal, written, customer service and project management skills.
Serves as key point person for technical and operation leadership for problem resolution and project management.
Able to mentor and educate junior team members.
Utilizes effective analytical and troubleshooting skills with minimum assistance.
Continually seeks to utilized technology to improve workflows/systems and procedures/procedures.
Ability to resolve complex problems where precedent may not exist.
Embraces a culture of continuous improvement.
Excellent Microsoft Office skills.
Benefits (For full time or part time positions):
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
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