Job DescriptionApplication EngineerCompensation: $100k to $125k
Position Summary
A leading advanced technology organization is seeking an Application Engineer to provide technical support, applications expertise, customer training, and field engineering support for semiconductor inspection and metrology equipment. This customer-facing role serves as a key liaison between customers, engineering teams, and service organizations to ensure successful installation, operation, troubleshooting, and optimization of highly technical systems.
The ideal candidate will have hands-on experience with semiconductor equipment, strong analytical and troubleshooting skills, and the ability to effectively communicate technical concepts to customers and internal stakeholders.
Key Responsibilities
- Serve as the primary technical interface between customers and engineering teams to diagnose product issues and develop effective solutions.
- Provide application support for semiconductor inspection and metrology systems.
- Gather customer feedback and communicate enhancement requests to software and engineering teams.
- Develop and deliver customer training programs, technical documentation, application notes, and best-practice materials.
- Conduct product demonstrations, technical presentations, and customer evaluations.
- Support sales activities by assisting with technical specifications, product requirements, and customer qualification processes.
- Collaborate with Field Service Engineers to support equipment installations, upgrades, troubleshooting, and ongoing customer operations.
- Build and maintain strong customer relationships through consistent communication and technical expertise.
- Respond to customer service requests and provide technical support remotely and onsite.
- Perform preventive maintenance, system inspections, and equipment performance evaluations.
- Train customers on proper operation, maintenance, and best practices for supported systems.
- Maintain accurate service documentation and communicate findings to internal teams.
Required Qualifications
- Bachelor's degree from an accredited U.S. university in one of the following:
- Electrical Engineering
- Electronics Engineering
- Physics
- Mechanical Engineering
- Manufacturing Engineering
- Materials Science
- Related technical discipline
- 2-5 years of professional engineering experience.
- Experience supporting semiconductor manufacturing equipment.
- Knowledge of MATLAB, Python, Linux, and other engineering analysis tools.
- Understanding of optics, wavelengths, and optical measurement systems.
- Strong customer-facing communication and presentation skills.
- Ability to travel as required within assigned territory.
- U.S. Citizen or Green Card holder.
- Ability to successfully pass background and drug screening requirements.
Technical Requirements
- Hands-on experience with:
- Semiconductor equipment installation
- Equipment maintenance and repair
- Troubleshooting and diagnostics
- Sustaining engineering support
- Experience using:
- Oscilloscopes
- Digital voltmeters
- Standard engineering hand tools
- Familiarity with:
- Cleanroom environments
- Laser-based systems
- Vacuum systems
- Optical bench configurations
Preferred Qualifications
- Experience with photomask or mask inspection systems.
- Knowledge of semiconductor metrology, including EUV and DUV applications.
- Exposure to lithography processes and equipment.
- Experience with optical imaging systems, cameras, and machine vision technologies.
- Knowledge of laser systems and robotics.
- Previous experience supporting semiconductor inspection tools.
Candidate Profile
- Targeting Engineer II level candidates only.
- Stable and consistent employment history preferred.
- Strong problem-solving and analytical abilities.
- Ability to work independently while supporting customer-facing activities.
- Effective communicator capable of interfacing with customers, engineering teams, and service organizations.
- Comfortable working in fast-paced semiconductor manufacturing environments.
