Application Analyst (Neurology)

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Department

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If you're the kind of person who loves solving complex technical challenges, thrives in a fast-paced clinical environment, and wants to see your work directly impact patient care, this is not your typical Application Analyst role. As a key member of the Neurology division, you'll serve as both a technical expert and strategic partner, helping design, deploy, and support sophisticated clinical and diagnostic technology used by physicians, researchers, and care teams every day. From leading projects involving multimillion-dollar equipment platforms to engineering customized environments that support advanced neurological testing and data collection, you'll tackle work that goes far beyond routine system administration. This is an opportunity to combine technology, healthcare, project leadership, and innovation while working alongside a highly specialized team dedicated to advancing neurological care and discovery.  Support cutting-edge Neurological research.

JOB RESPONSIBILITIES

• Manage Customer/Vendor Relationships- Build and maintain positive relationships.
• Analysis- Respond to system related requests from the department/division. Maintain issues log and troubleshooting guide. Document issue resolution. Work with department/division to understand reporting needs. Prepare statistical summaries and reports. Develop reports through efficient use of various tools available. Run reports as needed by the department/division. May maintain department/division web site.
• Technical Support- Serve as liaison between the department and Information Services. Participate in the execution of test scripts to validate systems implementations and modifications. May maintain system data and tables.
• Design and Development- Support technical solutions that will increase the efficiency of the department/division. Understand the downstream impact of changes in technology. Assist in the preparation of user documentation for department/division systems, including training manuals. Assist with and conduct training as needed.
• Process Improvement- Document business processes. Improve efficiency of department/division processes and software.
• Compliance - Work with Clinical and Information Services teams to assure compliance with CCHMC policies and procedures.  Maintain compliance and implement best practices with external regulatory agencies such as JCAHO, ABRET and NAEC.
• Project Management – Will plan, execute, and deliver on complex projects requiring multiple teams and ambitious timelines.

JOB QUALIFICATIONS

• Bachelor's degree OR equivalent combination of education and experience
• 3 years of work experience in a related job discipline

PREFERRED QUALIFICATIONS

• Experience supporting clinical, diagnostic, research, or healthcare technology environments.
• Experience implementing, integrating, or supporting medical devices, diagnostic systems, or specialized clinical equipment.
• Knowledge of neurology, neurodiagnostic, EEG, sleep medicine, or related clinical workflows.
• Experience leading technical projects involving multiple stakeholders, vendors, and healthcare departments.
• Familiarity with healthcare data integrations, interfaces, or interoperability standards.
• Experience collaborating directly with physicians, researchers, clinicians, and operational leaders to develop technical solutions.
• Bachelor's degree in Information Technology, Computer Science, Biomedical Engineering, Health Informatics, or a related field.