Apple

AppleCare Data Privacy Project Manager

Apple$110K — $130K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent privacy/compliance work experience
  • 3+ years of relevant experience
  • Good understanding of legal frameworks and data protection principles
  • Proven project management experience with knowledge of methodologies and tools
  • Demonstrated track record of leading large-scale, cross-functional projects
  • Strong technical acumen to navigate complex systems
  • Excellent relationship-building, collaboration, and communication skills

Responsibilities

  • Champion customer trust and data protection initiatives
  • Guide cross-functional teams through privacy assessments
  • Drive compliance with evolving global regulations
  • Manage privacy-critical issues and remediation efforts
  • Lead complex projects from concept to delivery
  • Facilitate workshops and manage privacy-related documentation
  • Oversee execution of privacy assessments and requests

Benefits

  • Work within a globally recognized tech company
  • Engage with top-tier legal and technical teams
  • Contribute to shaping privacy standards in customer care
  • Opportunity to lead significant global projects
  • Dynamic work environment with evolving challenges
Full Job Description
The AppleCare Data Privacy Project Manager acts as the critical bridge between AppleCare business operations, Data Privacy, and Legal teams. In this role, you will champion customer trust and data protection across AppleCare systems, tools, and processes. You will guide cross-functional teams through essential privacy assessments, drive compliance with evolving global regulations, manage privacy-critical issues, and lead complex projects from initial concept through to final delivery and review-ensuring operational goals are met without compromising on privacy standards.

Description

As a Data Privacy Project Manager within AppleCare, you will oversee and drive data privacy activities across a diverse, global landscape of systems and business workflows. Working in close partnership with Privacy Legal, technical architects, and organizational DRIs, you will ensure that Privacy Impact Assessments, Legitimate Interest Assessments, Secondary Use requests, and Records of Processing are executed with rigor and precision.

Beyond compliance governance, you will lead end-to-end technical and operational projects following AppleCare Technologies standards. You will navigate complex system dependencies, facilitate cross-functional workshops, manage Radar tracking systems and privacy repositories, and lead remediation efforts tied to audits and regulatory inquiries. The ideal candidate brings a blend of structured project management discipline, sound understanding of legal and regulatory frameworks, strong technical acumen, and the ability to thrive in dynamic, fast-paced environments.

Minimum Qualifications

Bachelor's degree or equivalent privacy/ compliance work experience.

3+ years of relevant experience.

Good understanding of legal frameworks, data protection principles, and legislative processes.

Proven project management experience with extensive, practical knowledge of project management methodologies, frameworks, techniques, and tools.

Demonstrated track record of leading and delivering medium- to large-scale, global, and cross-functional projects while working to strict timelines.

Strong technical acumen with the ability to understand technical issues and navigate complex, end-to-end systems landscapes.

Proven ability to deal with ambiguity, adapt to changing priorities, and make sound decisions in dynamic environments.

Excellent relationship-building, cross-functional collaboration, and leadership skills.

Excellent organizational and documentation skills with strong attention to detail.

Excellent presentation and communication skills with strong attention to detail.

Experience facilitating brainstorming and requirements-gathering sessions, with the ability to perform robust business process analysis and provide solution recommendations.

Fluency in English (written and verbal).

Preferred Qualifications

Dedicated background or direct experience in Data Privacy, Regulatory Compliance, or Information Governance.

Professional qualification/certification in Project Management (e.g., PMP, PMI-ACP, PRINCE2) or Data Privacy (e.g., CIPP/E, CIPM, CIPT).

Hands-on literacy and experience with enterprise business applications such as SAP, GSX, iLog, CAS, Radar, or equivalent platforms.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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