5 years of Systems Engineering or Production Support experience
Hands-on experience with APM tools like Dynatrace, AppDynamics, Splunk, New Relic, or Instana
Strong knowledge of Linux/Unix and system administration concepts
Experience troubleshooting Java, .NET, and Oracle-based applications
Expertise in incident management, production support, and root cause analysis
Experience monitoring enterprise applications and infrastructure platforms
Strong analytical and problem-solving skills
Responsibilities
Perform platform administration, health checks, patching, upgrades, and maintenance activities
Monitor and manage application performance using APM tools and monitoring platforms
Troubleshoot and resolve issues across Java, .NET, and Oracle application environments
Diagnose complex production incidents, identify performance bottlenecks, and perform root cause analysis
Support operating systems, middleware, and infrastructure components across enterprise environments
Collaborate with development, infrastructure, and operations teams to resolve critical issues
Participate in incident, problem, and change management processes
Develop and maintain operational documentation, procedures, and support runbooks
Monitor system health, availability, and capacity to ensure optimal application performance
Participate in on-call support rotations for production environments
Benefits
Comprehensive health insurance
Retirement savings plan with company match
Professional development opportunities
Flexible work hours and remote work options
Generous paid time off policy
Full Job Description
Role description
Primary Skills
Application Performance Monitoring APM Systems Engineering LinuxUnix Administration JavaNET Application Support Oracle Database Support Incident Management Troubleshooting Platform Monitoring Performance Engineering Production Support Root Cause Analysis RCA
Job Description Systems Engineer Application Performance Monitoring APM Engineer
Position Summary
We are seeking a highly skilled Systems Engineer APM Engineer to support enterprise application monitoring platform operations and production support activities The ideal candidate will possess strong experience in Application Performance Monitoring APM systems engineering platform administration and troubleshooting complex Java NET and Oraclebased applications This role involves ensuring platform stability performing health checks implementing upgrades and patches identifying performance bottlenecks and driving root cause analysis for production incidents
Key Responsibilities
Perform platform administration health checks patching upgrades and maintenance activities
Monitor and manage application performance using APM tools and monitoring platforms
Troubleshoot and resolve issues across Java NET and Oracle application environments
Diagnose complex production incidents identify performance bottlenecks and perform root cause analysis
Support operating systems middleware and infrastructure components across enterprise environments
Collaborate with development infrastructure and operations teams to resolve critical issues
Participate in incident problem and change management processes
Develop and maintain operational documentation procedures and support runbooks
Monitor system health availability and capacity to ensure optimal application performance
Participate in oncall support rotations for production environments
Required Skills
5 years of Systems Engineering or Production Support experience
Handson experience with one or more Application Performance Monitoring APM tools such as Dynatrace AppDynamics Splunk New Relic or Instana
Strong knowledge of LinuxUnix and system administration concepts
Experience troubleshooting Java NET and Oraclebased applications
Expertise in incident management production support and root cause analysis
Experience monitoring enterprise applications and infrastructure platforms
Strong analytical and problemsolving skills
Ability to work independently and make sound technical decisions under pressure
