ANATOMIC PAHOLOGY AND SUPPORT SERVICES MANAGER - LAB

Overview Responsible for the overall leadership, management, and operational oversight of the Anatomic Pathology Laboratory and associated laboratory support services, including Courier Services and Client Services. Plans, organizes, directs, and evaluates laboratory operations to ensure high-quality patient care, regulatory compliance, fiscal accountability, operational efficiency, and staff development. Serves as a key member of the laboratory management team and collaborates with physicians, pathologists, hospital leadership, and other departments to support organizational goals and growth initiatives. Responsibilities Operational Leadership

• Direct and manage all aspects of Anatomic Pathology laboratory operations and laboratory support services.
• Plan, organize, implement, and evaluate laboratory services to ensure efficient and effective operations.
• Collaborate with pathologists, physicians, and hospital leaders to support patient care, service excellence, and strategic objectives.
• Interface effectively with all hospital departments as a member of the management team.

Quality and Regulatory Compliance

• Ensure compliance with all applicable regulatory, accreditation, and organizational requirements, including CAP standards, policies, and procedures.
• Oversee performance improvement and quality assurance programs.
• Ensure that test methodologies provide the quality of results necessary for patient care.
• Verify that validation and verification procedures adequately establish accuracy, precision, and other key performance characteristics.
• Ensure laboratory personnel perform testing according to established procedures to maintain accurate and reliable results.
• Ensure appropriate corrective and remedial actions are implemented and documented whenever significant deviations from established performance specifications occur.
• Ensure patient test results are reported only when laboratory systems are functioning properly and meet quality standards.

Financial Management

• Manage departmental budgets and resources effectively.
• Participate in budget planning, financial forecasting, and identification of growth opportunities.
• Monitor expenses and implement strategies to optimize operational performance and resource utilization.

Personnel Management

• Direct all aspects of personnel management, including recruitment, onboarding, performance management, coaching, employee engagement, and staff development.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Lead change management initiatives and make timely operational decisions.

Communication and Consultation

• Communicate effectively with laboratory team members, pathologists, physicians, and organizational leadership.
• Serve as a consultant to physicians and department leaders regarding laboratory findings and services.
• Provide technical expertise, guidance, and support to laboratory leadership and staff as needed

Qualifications

• Bachelor's degree in medical laboratory science/medical technology, Laboratory Science, or a related scientific field required
• Experience 5 years laboratory experience in clinical or anatomic lab plus 3 years management, supervisory or leadership experience in laboratory

Certifications

• ASCP Certification required

Knowledge, Skills, and Abilities

• Extensive knowledge of anatomic pathology laboratory operations, quality systems, and regulatory requirements.
• Strong leadership, organizational, and strategic planning skills.
• Demonstrated experience in budgeting, fiscal management, and operational improvement.
• Ability to lead personnel, manage change, and make sound decisions in a complex healthcare environment.
• Excellent communication, collaboration, and interpersonal skills.
• Strong understanding of laboratory quality assurance, method validation, and compliance requirements.

Competencies Skills Essential: * Clear Communication Skills Both Written and Verbal * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills to Provides Customer Service to Patients, Team Members and Visitors * Knowledge And Experience with Electronic Health Records Credentials Essential: * ASCP-MEDTECH - MLT OR MT Education Essential: * Bachelor's Degree in related field Entry USD $82,347.20/Yr. Max USD $127,628.80/Yr.