Flex

Analyst, IT Operations

Flex$95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience and training required
  • Minimum 7 years in SQL/MES Application (FlexFlow)
  • Strong project management and transparent communication
  • Collaboration-driven with a passion for technical challenges
  • Proficient in creating SSRS Reports and stored procedures
  • Experience with Relational Database Management Systems (RDBMS)
  • Familiarity with SQL, T-SQL, and SQL-Profiler

Responsibilities

  • Analyze complex business problems and propose automated solutions
  • Determine necessary system improvements and ensure implementation
  • Assist team with methods and procedures for new assignments
  • Write functional and technical specifications for developers
  • Test and verify newly developed processes
  • Provide end-user service and technical support on a daily basis
  • Troubleshoot software/hardware issues related to shop floor computers

Benefits

  • Full range of medical, dental, and vision plans
  • Life insurance coverage
  • Short-term and long-term disability benefits
  • Matching 401(k) contributions
  • Vacation and paid sick time
  • Tuition reimbursement support
Full Job Description
Job Summary

To support our extraordinary team who build great products and contribute to our growth, we're looking to add an Analyst, IT Operations located in Austin, TX.

Reporting to the Information Technology Manager the Analyst, IT Operations role will be responsible for analyzing complex business problems in order to solve them with automated systems. You will also be responsible for creating automated systems in order to make them more efficient. You will provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and provide intensely collaborative consultation to users in the area of automated systems.

What a typical day looks like:
  • Determine required improvements on the systems, supervising its correct implementation in order to meet customer requirements
  • Assist team on the determination of methods and procedures of new assignments
  • Write functional and technical specifications for developers
  • Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
  • Verify newly developed processes
  • Responsible for analysis, evaluation, testing and debugging for shop floor application programs in support of various manufacturing areas
  • Provide day-to-day end user service and technical support
  • Perform software configuration and setups of new customer in MES tracking system
  • Assists in determining suitable software to meet business requirements
  • Troubleshoot software and hardware failures and identify network problems when they relate to shop floor computers
  • Writing Medical documentation that is compliance with FDA regulations for Medical customers.


The experience we are looking to add to our team:
  • Typically requires a Bachelor's degree or equivalent experience and training.
  • Minimum 7 years of industry experience working with SQL/MES Application (FlexFlow).
  • Transparent, setting expectations clear, matured Project Management.
  • Collaboration skills and passion for technical challenges and operations support.
  • Create SSRS Reports
  • Create Stored Procedures, Triggers, Views, and Indexing
  • Support Relational Database Management Systems (RDBMS)
  • SQL, T-SQL and SQL-Profiler
  • Client/Server application interfaces, Distributed systems interfaces and peripheral devices


Here are a few of our (required) experiences...
  • Tableau Data Visualization
  • PowerBI
  • MS-SQL
  • SSRS
  • Application Support


Here are a few of our (preferred) experiences...
  • Basic Python programing.
  • OPC servers and PLC integration for data capture and configuration
  • .NET Programming
  • API Programming
  • Non Relational DBs( ELK, MangoDB)


What you'll receive for the great work you provide:
  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 08-27-2026 Job Posting End Date 09-27-2026
Job Category
IT

Is Sponsorship Available?
No

About Flex

Flex Ltd. is an American Singaporean-domiciled multinational electronics contract manufacturer. It is the third largest global electronics manufacturing services (EMS), original design manufacturer (ODM) company by revenue, behind only Pegatron for what concerns original equipment manufacturers. Flex has manufacturing operations in over 30 countries, totaling approximately 200,000 employees.
Learn more about Flex
Size
172,648 employees
Market Cap
$9.7 billion
Industry
Net Income
$421 million
Founded
2016
5 Year Trend
+1.8%
Revenue
$23.3 billion
NASDAQ

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