Strong understanding of network infrastructure and security protocols
Proficient with Microsoft technologies such as Windows and Active Directory
Skilled in Cisco networking equipment and VoIP systems
Experience with VMware and SAN technologies
Familiarity with RF systems and Linux environments
Ability to thrive in high-pressure situations and assist in emergencies
Responsibilities
Design and implement solutions for technical challenges
Develop and adhere to best practices and standard procedures
Propose enhancements for technical operations
Maintain documentation and network diagrams consistently
Record changes and requests via IT Service Management
Provide expert support across diverse technologies
Manage IT projects and liaise with stakeholders
Assist IT technicians and support operational technology specialists
Benefits
14 days on, 14 days off work schedule
Free accommodations and meals on-site
Charter flights provided from Kivalliq region to site
Reimbursement for additional travel expenses based on residence location
Strong focus on health, safety, and environmental culture
Full Job Description
YOUR NEXT CHALLENGE:
Reporting to the IT Supervisor, as the IT Analyst, you will be part of the Technology & BI Department and collaborates with other departments of mine. You will ensure that the goals and objectives are achieved while promoting and respecting Agnico Eagle's culture, Health & Safety Code of Conduct, and the environment.
Design and put in place solutions to resolve technical and global issues
Develop, Design and Follow standard department procedures and best practices
Propose and design technical improvement solutions for the department
Maintain documentation and network diagrams
Document changes and requests in our ITSM
Provide advanced support across multiple technologies
Propose technical orientation for the department
Oversee IT Projects and collaborate with different stakeholders
Assist IT Technicians and collaborate with OT Specialists
Advise his supervisor on appropriate action and decision
Ensure network security on the different infrastructure of the site
WHAT YOU NEED TO SUCCEED
Minimum three (3) years of relevant IT infrastructure experience.
Hands-on networking experience, including switching, routing, firewalls, IP addressing, and VLAN configuration.
Knowledge of Windows Server, Active Directory, backups, virtualization, and storage infrastructure.
Experience maintaining and deploying IT infrastructure and contributing to infrastructure projects.
Ability to troubleshoot independently, take initiative, and manage changing priorities.
Strong teamwork and communication skills, including explaining technical issues, impacts, and proposed solutions to users and managers.
Adaptability and willingness to learn new technologies and site-specific applications.
Strong oral and written English communication skills.
Linux knowledge (an asset)
LTE infrastructure experience (strong asset)
Relevant networking certifications, such as CCNA or CCNP (strong asset)
French-language skills (an asset)
Your Work Schedule
14 days of work, followed by 14 days for transportation and rest; flights departing from all communities of the Kivalliq region, Mirabel or Val d'Or, Quebec;
Accommodations and meals are provided on site at no cost to the employee. Agnico Eagle provides charter flights to and from the mine site and will accommodate to cover other travelling expenses according to your location of residence in Canada.
