Dave & Buster

Amusement Manager

Dave & Buster • $76K — $90K *
Kennewick, WA 99336In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 21+ years of age
  • 3+ years in diagnosing and repairing arcade and technical equipment
  • Proven team leadership skills for enhancing guest experiences
  • Comfortable in fast-paced, noisy environments
  • Strong communication skills, both verbally and in writing
  • Demonstrated business acumen
  • Availability for nights, weekends, and holidays

Responsibilities

  • Lead and develop a skilled team of Game Technicians
  • Ensure a clean, safe, and enjoyable environment for guests and staff
  • Maintain and repair arcade equipment to ensure 'game playability'
  • Follow preventative maintenance programs diligently
  • Oversee daily store maintenance as required
  • Quickly diagnose and fix games to enhance guest satisfaction

Benefits

  • Competitive salary
  • Quarterly bonus program
  • Comprehensive health, dental, and vision insurance
  • Long and short-term disability coverage
  • Employee Assistance Program
  • Buster's Legacy Fund for team support
  • 401K matching plan
  • Free meals for staff
  • Complimentary gameplay
  • Access to a large leadership team for support
  • Vibrant and fun workplace culture
  • Career advancement opportunities with two brands under one roof
Full Job Description
Job Description:

THE AMUSEMENT MANAGER: a technical expert who keeps our games in "ideal playing conditions." Providing leadership to our Game Technicians while positively impacting the business and providing excellent guest service.

What we are looking for!
  • You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
  • Able to diagnose and repair the operations of amusement arcade games and virtual reality games
  • You have a friendly, engaging management style that our guests and employees would enjoy
  • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
  • You can communicate with the team members and guests in a way that inspires FUN!
  • You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance


Requirements:
  • 21+ years of age
  • 3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
  • Ability to lead a team to create a memorable guest experience
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions
  • Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
  • Strong business acumen
  • The ability to work weekends, nights, and holidays


What will you be doing daily?
  • You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible
  • Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff
  • Keep arcade equipment maintained and in proper working order
  • Adhere to all outlined preventative maintenance programs
  • Monitor and perform daily store maintenance as instructed
  • Strive for 100% "game playability" and repair games on the fly


PERKS!
  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster's Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Grow your career!
    • Two FUN Brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities


Salary Range:
76872

90438

About Dave & Buster

Dave & Buster's Entertainment, Inc. is an American restaurant and entertainment business headquartered in Dallas. Each Dave & Buster's has a full-service restaurant and a video arcade. As of July 2021, the company has 140 locations in North America. The company has been profitable every year since it was founded.
Learn more about Dave & Buster
Size
15,000 employees
Market Cap
$1.6 billion
Industry
Hospitality & Recreation
Net Income
-$125.2 million
Founded
1982
5 Year Trend
+5.3%
Revenue
$666.8 million
* Ladders Estimates

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