Full Job Description
Location: Commercial Ave, Lancaster PA
Hours: Full time, 40 hours per week, M-F dayshift
Summary:
This position will provide support to clinicians, staff and patients who fall under the auspices of the LGHP Lancaster General Health Physicians primary care practices and or partnering practices. Responsible for the planning, coordination, and implementation of standardized policies and workflows in accordance with strategic operational objectives. This patient-centered position positively influences the adoption and proliferation of information technology with a broad spectrum of constituent interests, aligning technology with goals and desired outcomes across LG Health. This role serves as the subject matter expert with respect to clinical documentation features capabilities and future-state workflows. Functions as a liaison between the clinicians, clinical staff and the Information Systems I.S. Department.
JOB DUTIES: The percentage of time spent performing primary functions is 90%. Qualified individuals must have the ability - - with or without reasonable accommodation - - to perform the following duties:
In conjunction with the practice team, plans, coordinates, and supports the implementation of the care delivery models as dictated by the strategic priorities of the organization.
Assists practices in planning, coordinating, and administering activities of the care delivery models to include developing and implementing related forms, policies, procedures, processes, workflows, and systems, and data monitoring.
Participates in strategic planning as it relates to care delivery model services along with development and forecasting. Provides support for ensuring standards required for the care delivery models are met and sustained. Ensures timely submission of required data to appropriate regulatory bodies related to the model. Performs scheduled gap analysis and recommends potential action plans. Serves as a mentor and coach for nursing and clinical staff related to the care delivery model.
In alignment with approved initiatives, monitors and evaluates program effectiveness, investigates trends, and recommends and assists in implementing modifications to improve program effectiveness.
Liaison with other internal programs, offices and departments, to coordinate programs. Collaborates with clinical departments within and outside of LGHP and serves as a liaison for intra- and inter-facility projects.
Identifies, facilitates, and measures clinical and workflow improvement opportunities within LGHP which includes offering guidance as a practitioner of practice transformation related tools and processes.
Compiles and analyzes data and prepares reports as necessary.
Collaborates with other staff members on projects, determining scope, timeline for implementation and outcomes, ensuring internal external customer needs are met.
Participates in the work of developing, implementing and maintaining the interdisciplinary professional practice framework between nursing administration and e-Health. Champions clinical transformation and practice culture advancement for LGHP. Functions as a subject matter expert for eHealth operations with a nursing and clinical workflow focus.
Participates in system wide planning to implement clinical transformation to include interdisciplinary partnership councils. Facilitate standardization, continuous improvement and utilization of clinical documentation framework.
Assists in writing standards and best practices for clinical documentation in the clinical information system. Assure processes for review, dissemination of new and archiving of best practices and procedures. Assists in updating Lancaster General Health Physicians policies and procedures as related to clinical practices, regulatory and legal implications of clinical practice and e-Health.
Provides clinical expertise related to advanced technology for Ambulatory Nursing and Allied Health including patient assessment and evaluation, care planning and education related to the implementation of evidence based clinical content and e-Health.
Work closely with end users in the clinical environment to optimize their use of clinical systems. Collaborates with the team of interdisciplinary super-users. Responsible for facilitating communication across the patient care departments and the assigned Clinical Applications Analysts and Principal Trainers.
Provides project leadership and direction. Coordinates meetings and ensures appropriate expertise is applied to projects tasks; resolves all issues.
SECONDARY FUNCTIONS - JOB DUTIES: The percentage of time spent performing secondary functions is 10%. The following duties are considered secondary to the primary duties listed above:
Maintains liaison with other programs, offices and departments such as LGHP Quality Program personnel, to coordinate program.
Ensures open communication regarding patient interactions with providers and office staff.
Other duties as assigned by management.
MINIMUM REQUIRED QUALIFICATIONS:
Current licensure as a Registered Nurse, issued by the PA State Board of Nursing required.
Bachelor of Science in Nursing BSN . If this is a Magnet designated RN position, BSN will be required by 12 31 19.
Masters in a related field preferred.
Three 3 years of clinical experience
Three 3 years IS of experience, as an educator, analyst, systems administrator, project leader or similar role
A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
PREFERRED QUALIFICATIONS:
Five 5 years clinical experience Knowledge of medical terminology
Three 3 years' experience managing multiple concurrent projects
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
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