OverviewWe are seeking a highly motivated Business Analyst - AI & Process Automation to identify, analyze, and improve business processes through the use of artificial intelligence, automation, data analytics, and digital transformation initiatives. This full-time role will partner with stakeholders across Operations, Human Resources, Finance, Customer Service, Sales, Supply Chain, and other functional areas to develop practical solutions that increase efficiency, improve visibility, reduce manual work, and support business growth.
The ideal candidate combines strong business analysis skills with experience leveraging AI technologies, workflow automation tools, and data analytics platforms to drive measurable business outcomes. This position may be performed remotely with periodic collaboration at one of our facilities in Cincinnati, OH; Kalamazoo, MI; Mankato, MN; or Wilmington, OH.
Responsibilities - Analyze current business processes, workflows, and operational procedures across multiple departments.
- Partner with business leaders to identify opportunities for process improvement, automation, and digital transformation.
- Document current-state and future-state business processes, workflows, and system requirements.
- Facilitate stakeholder meetings, interviews, and workshops to gather business requirements.
- Evaluate repetitive, time-consuming, and manual processes suitable for automation.
- Design and implement AI-powered solutions utilizing Microsoft Copilot, Power Platform, Power Automate, Power BI, and related technologies.
- Develop process maps, business requirements, user stories, workflow documentation, and implementation plans.
- Create dashboards, reports, and analytical tools that improve business visibility and decision-making.
- Monitor and measure the effectiveness of implemented solutions through key performance indicators (KPIs).
- Support testing, validation, and deployment of automation and AI initiatives.
- Ensure solutions align with company policies, data security requirements, governance standards, and responsible AI practices.
- Train end users and business stakeholders on newly implemented solutions and best practices.
- Continuously identify opportunities to improve operational performance through technology and process optimization.
Requirements - Bachelor's degree in Business Administration, Information Systems, Data Analytics, Computer Science, Engineering, or related field, or equivalent combination of education and experience.
- Experience in business analysis, process improvement, digital transformation, or operational excellence initiatives.
- Experience utilizing Microsoft Copilot, Power Platform, Power Automate, Power BI, or similar business technology solutions.
- Strong understanding of workflow automation, business process redesign, and change management principles.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Ability to gather, document, and translate business requirements into actionable solutions.
- Strong communication, presentation, and stakeholder management skills.
- Ability to manage multiple projects and priorities simultaneously.
- Self-motivated with the ability to work independently and collaboratively in a team environment.
Preferred: - Experience implementing AI-enabled business solutions.
- Experience with SQL, data visualization, business intelligence tools, or reporting platforms.
- Knowledge of Lean, Six Sigma, Continuous Improvement, or Operational Excellence methodologies.
- Familiarity with enterprise systems such as ERP, CRM, HRIS, or other business applications.
- Understanding of responsible AI governance, security, compliance, and data privacy principles.
Physical Requirements: - Ability to work in a standard office environment.
- Ability to travel occasionally to company facilities and customer locations as needed.
- Ability to sit, stand, and use a computer for extended periods of time.
Compensation & Benefits: Full-Time, Exempt Competitive compensation commensurate with experience, along with a comprehensive benefits package including medical, dental, vision, retirement savings, paid time off, and professional development opportunities.
