Midfirst Bank

AI Process Analyst

Midfirst Bank$80K — $95K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in technical Business Analyst or applied AI roles
  • Proven experience in streamlining or automating business processes with AI
  • Excellent communication skills for stakeholder collaboration
  • Technical aptitude with comfort in emerging technologies
  • Strong critical thinking to address business challenges
  • Ability to work independently and collaboratively in teams
  • Meticulous attention to detail, open to feedback and iteration
  • Bachelor's degree in a related field with 3 years of U.S.-based experience

Responsibilities

  • Build, configure, test, and refine no-code AI agents and workflows
  • Translate business needs into effective AI-driven solutions
  • Meet with stakeholders to clarify requirements and validate outputs
  • Partner with stakeholders for feedback and solution optimization
  • Define use cases, requirements, and success criteria for initiatives
  • Support business teams in adopting and using AI solutions
  • Perform additional tasks as assigned

Benefits

  • Hands-on experience with cutting-edge no-code AI technologies
  • Opportunity to work directly with diverse business stakeholders
  • Focus on practical AI applications for real business outcomes
  • Work within a regulated environment allowing for growth in compliance knowledge
  • Potential to influence the adoption of AI across the organization
Full Job Description
The AI Process Analyst is a member of the AI team and works directly with business units to deliver practical generative AI solutions that support real business outcomes. This role focuses on taking defined business processes and use cases and turning them into working no-code AI agents and automated workflows that improve how work gets done.

This is a hands-on, business-facing role. The ideal candidate is comfortable meeting with stakeholders, asking good questions, and translating business needs into well-defined AI solutions. Writing code is not required, but a strong technical aptitude is. The right person can build, test, and refine no-code AI agents and workflows using enterprise AI platforms, takes initiative, and is detail-oriented and curious. They understand the importance of accuracy, consistency, and responsible AI use, are comfortable working in a regulated environment, and enjoy helping teams work better through automation.

Responsibilities:
  • Build, configure, test, and refine no-code AI agents and workflows for defined business use cases
  • Translate business needs into effective agent instructions, workflow logic, and practical AI-driven solutions
  • Meet with business stakeholders to clarify requirements, validate outputs, and support solution delivery
  • Partner with stakeholders to gather feedback and improve solution performance over time
  • Assist in defining use cases, requirements, and success criteria for AI and automation initiatives
  • Help business teams build confidence in new AI solutions and use them responsibly in their day-to-day work
  • Perform other duties as assigned

Required Qualifications:
  • 3-5 years of related technical Business Analyst and/or applied AI experience
  • Demonstrated ability to use AI to improve, streamline, or automate business processes
  • Strong communication skills and ability to work effectively with business stakeholders
  • Technical aptitude and comfort working with emerging technologies
  • Ability to think critically about business problems and translate them into practical solutions
  • Ability to take initiative and work independently while collaborating effectively with others
  • Strong attention to detail and a willingness to test, iterate, and improve based on feedback
  • Bachelor's degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Business, Math, Computer Science, Engineering, or a related field
  • Minimum 3 years of relevant U.S.-based experience
  • This position is on-site in Oklahoma City and requires residency within the area to be considered.

Preferred Qualifications:
  • Experience with enterprise AI platforms, including tools such as Glean or Microsoft Copilot Studio
  • Familiarity with requirements gathering for technology projects
  • Experience with process improvement
  • Experience working in a regulated industry such as banking, finance, or insurance


About Midfirst Bank

MidFirst Bank is a privately owned bank in the United States based in Oklahoma City, Oklahoma. Its primary markets include Oklahoma City, Tulsa, western Oklahoma, Denver, Phoenix and Dallas. MidFirst Bank offers personal, commercial, trust, private banking and mortgage banking products and services. MidFirst Bank was founded in 1982 and has more than $20 billion in assets.
Learn more about Midfirst Bank
Size
1,500 employees
Industry

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