Experience with business stakeholders to understand processes and objectives
Knowledge of generative AI, automation, and analytics
Strong facilitation and consultative skills
Ability to assess opportunities based on value and feasibility
Excellent communication skills for diverse audiences
Analytical skills to differentiate between technology solutions
Responsibilities
Serve as the bridge between business and AI teams
Understand business functions and identify improvement opportunities
Educate stakeholders on AI and automation capabilities
Facilitate discussions to discover and prioritize opportunities
Engage with business owners and technical teams throughout project phases
Support adoption and benefit realization of AI solutions
Identify alternative technology solutions when appropriate
Benefits
Fully remote work option for DMV area residents
Opportunity to work at the intersection of business and technology
Engagement with cutting-edge AI and digital capabilities
Professional development in AI and automation fields
Collaborative environment with diverse teams
Full Job Description
Job Title
AI Business Liaison
Location
Bethesda, MD 20817 US (Primary)
Category
Information Technology
Job Type
Full-Time
Salary Range
$105,000-$130,000
Education
Bachelor's Degree
Travel
None
Job Description
The AI Business Liaison serves as the connection between TRI business and project teams and the AI & Digital Enablement capability, helping identify where AI, automation, data, and other technology can meaningfully improve how work is performed.
The Liaison develops an understanding of business functions, workflows, information needs, pain points, and desired outcomes; educates stakeholders on relevant AI and automation capabilities; facilitates opportunity-discovery discussions; and helps assess and prioritize opportunities based on expected value, feasibility, risk, funding, and measurable success criteria.
The AI Business Liaison remains engaged with business owners, subject-matter experts, AI Engineers, and other IT teams as opportunities progress from discovery through prototype, evaluation, pilot, and adoption. The role does not require software development or AI model development, but does require sufficient AI and technology fluency to recognize potential applications, explain capabilities and limitations in practical business terms, and translate between business stakeholders and technical teams.
The Liaison also helps establish business ownership, supports adoption and benefit realization, and identifies opportunities that may be better addressed through conventional automation, process improvement, existing platforms, or other technology rather than AI.
Job Requirements
Experience working directly with business stakeholders to understand business processes, workflows, information flows, pain points, and operational objectives.
Working knowledge of generative AI, AI agents, automation, analytics, and other emerging digital capabilities, with the ability to explain their practical uses and limitations to non-technical audiences.
Strong discovery, facilitation, interviewing, and consultative skills, including the ability to move from a loosely defined business problem to a qualified opportunity.
Ability to assess and help prioritize opportunities based on business value, feasibility, risk, effort, cost, and measurable outcomes.
Strong written, verbal, presentation, and interpersonal communication skills across business, technical, and leadership audiences.
Ability to translate between business SMEs and technical teams without requiring either audience to become expert in the other's discipline.
Strong analytical and problem-solving skills, including the ability to distinguish among opportunities for AI, automation, process improvement, analytics, or conventional technology solutions.
This role is fully remote for those living in the DMV area. (Maryland, Virginia, Washington D.C.)
