Salesforce

AI Builder, Emerging Talent Manager

Salesforce$170K — $289K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
  • 5+ years in technical consulting, solution architecture, software engineering, or a similar customer-facing role.
  • 1+ years managing technical teams or mentoring early-career engineers/consultants.
  • Proficient in one major programming language such as Python, JavaScript/TypeScript, or Java.
  • Hands-on experience with Generative AI frameworks and LLM orchestration.

Responsibilities

  • Lead and mentor a team of AI-native graduates to leverage their unique collaboration styles.
  • Conduct performance reviews and career development discussions for team members.
  • Guide graduates in transitioning from experimental projects to production-grade software development.
  • Coach team members on translating technical concepts into business value and effective communication skills.
  • Cultivate an inclusive and engaging team culture to support high-potential early-career talent.
  • Direct technical guidance on agent design and AI output evaluation for graduates.
  • Drive the architecture and execution of the Grad Builder Program, matching graduates to projects and monitoring their development.

Benefits

  • Access to resources for work-life balance and personal well-being.
  • Opportunities for continuous learning and skills development.
  • Participation in a pioneering AI program that shapes industry practices.
  • Collaborative culture with a focus on team success and individual growth.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

Applications for this position will be accepted on an ongoing basis.

As the Manager of Emerging Talent for the AI Builder Program, you will lead, mentor, and scale a high-caliber team of AI-native graduates, and bring a completely fresh approach to problem-solving.This is not a traditional engineering management role; it is a frontier-pushing leadership position designed to channel that native AI mindset into boundary-breaking, real-world customer transformations. It is a blend of people leadership, technical direction, consulting mentorship, and program development- with an exciting focus on pioneering AI approaches to delivering extraordinary outcomes.

We are looking for a strong people leader with reasonable technical fluency to guide and develop a team of new computer science graduates. In this role, you will focus on people leadership and business mentorship, helping your team navigate their early careers while ensuring operational excellence. You will confidently engage with customers across a diverse cross-section of accounts (from Mid-Market through Enterprise Strategic) and serve as a strategic partner

Your primary mission is to translate their unique, intuitive relationship with AI into enterprise-grade success and translate academic computer science excellence into real-world, customer-facing success. You will help your team navigate the frontier of generative AI and Agentforce, architect agent reasoning, and confidently engage with customers to drive business transformations. Additionally, you will play an active role in driving the architecture and execution of our Grad Builder Program, overseeing projects, managing development plans, and delivering advanced technical and consultative training.

Key Responsibilities
1. People Leadership & Talent Development (40%)
  • Channel AI-Native Superpowers: Champion and harness the unique, fast-paced 'group chat' collaboration styles and intuitive AI habits of recent graduates, turning their fresh perspectives into a competitive advantage for our delivery teams.
  • Manage & Mentor:Act as the direct people manager for a cohort of Emerging Talent AI Builders. Deliver regular 1:1s, performance reviews, career development planning, and compensation management.
  • Bridge the Gap:Help AI natives pivot from 'building experimental side projects' to deploying production-grade, secure, and ethical enterprise software, showing them how to scale their boundary-pushing ideas responsibly.
  • Consulting Coaching:Teach technical grads how to "translate tech into business value." Coach them on active listening, stakeholder management, discovery sessions, presentation skills, and handling pushback from customers.
  • Cultivating Belonging and Long-term Engagement:Establish a vibrant, inclusive atmosphere. Provide guidance through the specific challenges of early-career excellence, including managing rapid advancement paths, addressing imposter syndrome, and meeting the distinct professional needs of high-potential recent graduates.
2. Technical Leadership & Project Governance (30%)
  • Agentforce Guardrails:Guide graduates through the design of agentic reasoning, prompt engineering, and tool calls. Ensure they are evaluating AI outputs with strict engineering rigor rather than trial-and-error.
  • Technical Coaching:Support Graduates in building scalable and secure agentic solutions. Act as an internal technical sounding partner when a Graduate encounters roadblocks, ensuring they are equipped to succeed.
3. Graduate Builder Program Enablement & Strategy (30%)
  • Pioneer Continuous Upskilling: Foster an active, experimental lab culture where testing the absolute limits of generative AI and Agentforce is celebrated. You will use insights gained from your cohort's rapid experimentation to feed back into the broader organization's upskilling initiatives.
  • Project Matching & Bench Management:Oversee the pipeline of customer work, strategically pairing Grads with projects that stretch their technical capabilities while balancing business needs.
  • Development Milestones:Build, track, and optimize a 12-to-24-month competency matrix detailing when a Grad is expected to master specific technical tracks (e.g., Real-Time Infra) and consulting pillars.
  • University Recruiting Partner:Collaborate with the University Recruiting team to interview, assess, and attract top-tier Computer Science talent from target universities.

The Ideal Profile
You can speak their language...

You have a deep background in computer science or software engineering. You understand object-oriented programming, data structures, and the current landscape of LLMs/prompt engineering.

...and you can teach them yours.

You are a seasoned consultant or customer-facing tech lead. You know how to read a room, handle a tough customer question during a live deployment, and unpack complex business requirements into technical user stories. You view communication, empathy, and business acumen as core engineering skills. Crucially, you are energized by working with early-career talent who naturally think AI-first. You know how to guide their ambition to push boundaries, helping them refine raw creativity into high-impact business strategy.

Qualifications & Requirements
Minimum Qualifications:
  • Education:Bachelor's degree in Computer Science, Software Engineering, or a highly technical discipline.
  • Experience:5+ years of experience in technical consulting, solution architecture, software engineering, or a highly technical customer-facing role.
  • Leadership:1+ years of experience managing technical teams, acting as a tech lead, or significantly mentoring early-career engineers/consultants.
  • Technical Fluency:Proficient in at least one classic powerhouse language (Python, JavaScript/TypeScript, Java) and a solid understanding of modern web architectures (React, REST APIs, GraphQL). A passion for high quality code and best practices (OOP, SOLID, Git, etc.)
  • AI/LLM Curiosity:Practical, hands-on experience or profound familiarity with Generative AI frameworks, prompt engineering, and LLM orchestration.

Preferred Qualifications:
  • Prior experience managing university graduate programs, technical rotation programs, or tech boot camps.
  • Direct experience with the Salesforce ecosystem, Apex, or building on Agentforce.
  • Background in Enterprise Agile delivery and technical scoping.

Why This Role is Unique

Unlike traditional engineering managers who operate strictly behind the scenes, or traditional consulting managers focused purely on utilization metrics, you are at the epicenter of a workforce revolution. You are not just teaching a syllabus, you are leading a generation of AI natives who will fundamentally rewrite how businesses operate. In this role, you have a blank canvas to push boundaries, experiment with leading-edge agentic technology, and serve as the premier showcase for Salesforce's company-wide up-skilling strategy. If you want to change the trajectory of early-career professionals while actively redefining the future of work itself, this is your platform.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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