Wellabe is hiring an AI & Automation Delivery Engineer to join our team. This role supports the AI & Automation Center of Excellence by building practical AI and automation solutions, prototypes, pilots, reusable components, and technical accelerators. This role works with business, technology, architecture, data, security, governance, and process improvement partners to deliver solutions that are secure, supportable, measurable, and aligned with enterprise standards. The role focuses on delivering immediate value while enabling distributed teams to reuse approved patterns and scale AI and automation responsibly.
Core Responsibilities- Build AI and Automation Solutions
- Build, configure, test, and refine AI and automation solutions using approved platforms, patterns, workflows, agents, prompts, connectors, integrations, and reusable components.
- Develop prototypes, pilots, proofs of value, and early production implementations with the AI & Automation Solution Architect, ensuring solutions are usable, secure, scalable, supportable, and aligned with approved designs.
- Develop Prototypes and Pilots
- Build lighthouse solutions and working examples that demonstrate practical AI and automation use cases and can be showcased, reused, replicated, or extended across the enterprise.
- Validate feasibility, user experience, integration needs, data dependencies, platform fit, risks, and production readiness through rapid experimentation, documentation, and lessons learned.
- Create Reusable Technical Assets
- Develop reusable automation patterns, workflow templates, prompt examples, connectors, scripts, configuration guides, sample solutions, and technical accelerators.
- Contribute to CoE playbooks, implementation guides, checklists, readiness materials, and asset libraries that help teams build faster, reduce duplication, and improve enterprise consistency.
- Deliver AI and Automation Use Cases
- Partner with business teams, process improvement teams, and product owners to define use case goals, workflow impacts, user needs, success criteria, requirements, technical gaps, and practical implementation plans.
- Support implementation from intake through design, build, testing, deployment readiness, adoption, measurement, scale, and production handoff.
- Partner on Solution Architecture
- Partner with the AI & Automation Solution Architect to convert approved patterns into working implementations, validate design assumptions, and provide feedback on complexity, platform limitations, reusable components, security, scalability, and supportability.
- Contribute to design documentation, technical standards, configuration guidance, implementation playbooks, and repeatable delivery practices.
- Support Responsible AI and Governance
- Build solutions aligned with enterprise architecture, responsible AI expectations, information security, data protection, governance, approved tools, and review requirements.
- Identify, document, and help mitigate risks related to data sensitivity, access controls, prompt behavior, model limitations, integrations, controls, monitoring, auditability, and human-in-the-loop review.
- Prepare for Production
- Prepare solutions for production by documenting ownership, support model, configuration details, data dependencies, monitoring needs, controls, operational procedures, and knowledge transfer materials.
- Support testing, user acceptance, defect resolution, deployment readiness, pilot-to-production transition, and continuous improvement based on feedback, usage data, performance results, and lessons learned.
- Enable Distributed Teams
- Provide hands-on technical support, coaching, demos, examples, office hours, learning sessions, and community support to help teams adopt approved AI and automation patterns and platforms.
- Help teams select appropriate solution approaches while reinforcing a federated delivery model that builds capability and reduces dependency on the CoE.
- Track Delivery Value
- Track progress, risks, dependencies, reusable assets, implemented automations, lessons learned, benefits realized, adoption, usage, efficiency gains, quality improvements, and other business outcomes.
- Use value examples, delivery metrics, and stakeholder feedback to improve build practices, reusable components, and implementation guidance.
Qualifications- Ability to translate business requirements and solution designs into practical working solutions in partnership with business, product, process improvement, technology, security, data, compliance, risk, and governance teams.
- Familiarity with AI, generative AI, automation, low-code/no-code tools, RPA, workflow platforms, APIs, data services, testing, documentation, deployment readiness, supportability, security-by-design, and operational handoff.
- Familiarity with responsible AI, prompt engineering, retrieval-augmented generation, document intelligence, process mining, workflow orchestration, data privacy, security controls, auditability, monitoring, and production support concepts.
- Skill at hands on delivery and the ability to build practical AI and automation solutions that demonstrate measurable business value.
- Problem solving skills and the ability to troubleshoot implementation challenges and identify practical paths forward.
- Automation mindset and the ability to identify opportunities to reduce manual work, improve speed, reduce errors, and increase consistency through automation.
- Knowledge of reuse, scalability, supportability, and maintainability principles when building AI and automation solutions.
- Ability to convert business needs and solution designs into practical working capabilities.
- Knowledge of security, privacy, risk, governance, and responsible AI expectations during solution build and deployment.
- Ability to move work from idea to prototype, pilot, and production readiness with appropriate delivery discipline.
- Strong collaboration skills to effectively partner with business, technology, architecture, data, security, risk, compliance, and operations teams.
- Strong continuous improvement skills and ability to use feedback, lessons learned, and usage data to improve solutions, reusable assets, and delivery practices.
- 3+ years of experience in application development, automation, workflow configuration, systems integration, low-code/no-code development, digital transformation, or related technology delivery required.
- Experience building or configuring business applications, workflow automations, integrations, scripts, dashboards, forms, approval processes, or productivity solutions required.
- Experience with Microsoft AI, automation, and low-code/no-code platforms such as Microsoft Copilot, Copilot Studio, Power Platform, Power Automate, Power Apps, AI Builder, Azure AI, Azure Logic Apps, or related tools preferred.
- Experience developing reusable templates, connectors, workflow patterns, prompt libraries, technical accelerators, pilots, proofs of value, demos, or solution showcase preferred.
- Experience in insurance, financial services, healthcare, or another regulated industry strongly preferred.
Education- Bachelor's degree in information technology, computer science, engineering, business systems, analytics, or a related field required; equivalent experience considered.
- Additional coursework, certification, or continued learning in AI, automation, low-code/no-code development, systems integration, data/analytics, Agile, DevOps, Lean, Six Sigma, design thinking, or continuous improvement preferred.
Benefits- Hybrid availability
- 401(k) with company match
- Health insurance
- Paid time off, holidays
- Volunteer time off
- Lifestyle Spending Account (LSA)
- Paternity leave
Growth opportunitiesWe believe each of us has potential to grow and adapt with our business. We take your career as seriously as you do. Helping you develop your skills and talents leads to opportunities - not only for you, but also for our company. That's why we provide:
- LinkedIn Learning Premium access
- CliftonStrengths® assessment and coaching
- On-site and virtual workshops and cohorts featuring world-class content from FranklinCovey, Crucial Learning, Gallup, and more
- Free world-class insurance acumen courses through AHIP and LOMA
- Reimbursement and bonus opportunities for professional designations and certifications, including a tuition reimbursement program
- Opportunities to take part in Wellabe's mentorship programs
