AI Automation Analyst IILocation: Akron, OH or Dallas, TX (Hybrid)Position SummaryThe AI Automation Analyst II analyzes back-office processes to identify opportunities for AI-driven automation and translates business needs into practical solutions. The role partners with solution domain leaders and business stakeholders to co-create, test, and implement solutions using Signet-approved AI platforms and capabilities. This position evaluates solution effectiveness, supports adoption, and measures business outcomes to improve efficiency and deliver scalable, measurable value.
Major Responsibilities/Essential Functions: Responsibilities Analyze back-office processes, workflows, pain points, and business requirements to identify and prioritize opportunities for AI-driven automation that improve efficiency and business outcomes. - 30%
Partner with solution domain leaders and business stakeholders to translate requirements into practical AI automation solutions using Signet-approved platforms and capabilities. - 25%
Configure, prototype, test, refine, and support implementation of AI-enabled automation solutions, ensuring solutions address defined business requirements and can scale appropriately. - 20%
Evaluate solution performance and business outcomes; track efficiency, quality, adoption, and other relevant measures to identify improvements and demonstrate measurable value. - 15%
Document processes, requirements, solution designs, testing results, and operating guidance; support stakeholder adoption and continuous improvement. Performs additional duties and projects as assigned. Consistent regular scheduled attendance is considered an essential function of this job. - 10%
Position Qualifications - Relevant experience in business/process analysis, automation, digital transformation, AI-enabled solutions, or related discipline.
- Demonstrated experience gathering requirements, analyzing workflows, identifying improvement opportunities, and translating business needs into technology solutions.
- Experience partnering with business and technical stakeholders to develop, test, implement, and continuously improve solutions.
- Working knowledge of AI concepts, automation approaches, data analysis, and solution testing/validation.
- Ability to evaluate results using measurable business outcomes and communicate findings effectively to stakeholders.
Technical/Other Skills Required - Proficiency with Signet-approved AI and automation platforms and capabilities or demonstrated ability to rapidly learn comparable tools.
- Strong process analysis, requirements gathering, problem-solving, and analytical skills.
- Ability to prototype, test, troubleshoot, and iteratively improve AI-enabled automation solutions.
- Ability to interpret data and measure solution performance and business value.
- Strong written and verbal communication, documentation, collaboration, and stakeholder-management skills.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities.
- Proficiency with Microsoft Office productivity and digital collaboration tools.
