Apple

Agentic Experience Strategist

Apple$135K — $160K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in developing digital shopping journeys for premium brands
  • Deep understanding of agentic platforms and emerging technologies
  • Experience in managing multiple cross-functional projects simultaneously
  • Strong verbal and written communication skills, especially in storytelling via Keynote
  • Proven ability to manage stakeholders effectively
  • Comfortable in fast-paced, high-accountability tech environments

Responsibilities

  • Drive strategy for digital retail experiences across emerging platforms
  • Define how customers discover and shop for Apple products on new technology
  • Collaborate with cross-functional teams including PR, Finance, and Marketing
  • Develop processes and establish partnerships in undefined areas
  • Launch scoped experiments based on insights and customer behavior
  • Execute and manage program timelines and clear roadblocks
  • Ensure delivered experiences align with Apple's brand values

Benefits

  • Access to Apple’s employee benefits programs
  • Opportunity for career advancement and professional development
  • Flexible working environment including remote work options
Full Job Description
Apple Store Online is redefining how Apple shows up in a world where AI agents increasingly mediate discovery, evaluation, and purchase. This innovative and future-focused role is central to that shift. The person in this role will help the ASO Digital Experience team ideate, launch, and manage Apple's retail presence on emerging agentic surfaces, helping customers discover, evaluate, and purchase Apple products in ways that are intelligent, trustworthy, and deeply personal.

This is a build-from-scratch role that demands not only strategic range, but also operational rigor. You'll move fluidly and fast, creating links insights, product and design, and analytics to turn early, ambiguous signals about agentic behavior into scoped experiments and shippable experiences but strategy alone isn't enough. This role needs someone who can drive for results, stand up new processes and partnerships where none exist, navigate cross-functional dependencies, and push work through to launch. You should be as comfortable running a program and clearing blockers as you are shaping the vision, and you should have proven experience getting things done in a space that's still being defined.

Description

This role drives the strategy for experiences across emerging agentic platforms that represent the next frontier of digital retail. You will define how customers discover, learn, shop and buy Apple on these platforms.

This role will require significant partnership with teams across Apple, including Apple Store Online teams, PR, Business Development, Finance, and Marketing. Success in this role means delivering agentic experiences that uphold Apple's brand.

Minimum Qualifications

7+y ears demonstrated experience defining and developing consumer facing digital shopping journeys, or e-commerce experience for a premium global brand

Deep knowledge of agentic platforms, artificial intelligence and other emerging technologies

Experience managing multiple workstreams simultaneously across cross-functional teams

Strong executive communication and storytelling skills, both verbally and using Keynote

Proven stakeholder management skills

Comfortable operating at the frontier of emerging technology in a fast-paced, high-accountability environment

Preferred Qualifications

Experience in digital commerce and online retail across a variety of platforms

Experience working closely with creative and UX teams to create innovative customer experiences and defining shopping journeys on these agentic platforms and touchpoints

Demonstrated interest in the long-range future of shopping, discovery, and retail

Written and verbal fluency in Mandarin a plus

BA/BS, MBA a plus

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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