Role Location This is a hybrid role & is open for candidates located in any of these locations : NYC , Dallas, Atlanta , Chicago & Nashville, TN About The Job You're Considering We are seeking a highly skilled Agentforce & Data Cloud Architect to own and optimize the intelligence layer of our Salesforce-powered platform. This role will be responsible for diagnosing, troubleshooting, and improving agent performance across data, access, grounding, retrieval, instructions, actions, and platform configurations. This is a hands-on architecture role requiring deep technical expertise and the ability to build, configure, test, and deploy solutions directly. The ideal candidate combines strong Salesforce platform architecture knowledge with extensive real-world Agentforce and Data Cloud implementation experience. Your Role

• Lead the architecture, development, and optimization of Agentforce and Data Cloud (Data 360) solutions.
• Troubleshoot and resolve issues related to data ingestion, retrieval, grounding, security, and agent configurations.
• Build and maintain scalable Data 360 foundations to support AI-powered use cases.
• Configure and enhance Agentforce topics, actions, sub-agents, instructions, Prompt Builder assets, and RAG capabilities.
• Design and develop solutions using Salesforce Flow and Apex.
• Manage Salesforce security, permissions, sharing, and record-access controls.
• Establish agent testing, observability, tracing, and quality measurement practices.
• Partner with business and technical teams to deliver scalable, high-quality Salesforce AI solutions.
• Provide hands-on technical leadership from architecture through implementation

Your Skills and Experience

• 7+ years of Salesforce platform experience with strong architecture and implementation expertise.
• Deep, hands-on experience implementing and deploying Salesforce Agentforce solutions.
• Strong expertise in Data Cloud (Data 360) architecture and implementation
• Experience with data ingestion, mapping, harmonization, identity resolution, and retrieval
• Knowledge of RAG, agent grounding, Prompt Builder, topics, sub-agents, actions, and instructions
• Strong Salesforce security, permissions, sharing, and record-access troubleshooting skills
• Hands-on experience with Flow and Apex
• Experience with agent testing, tracing, observability, and performance measurement
• Strong Salesforce platform architecture background

Preferred:

• Agentforce Specialist and/or Data Cloud Consultant certification
• Experience building scalable AI-powered Salesforce solutions

Note: This is a builder role. We are looking for a hands-on architect who can design, configure, develop, and troubleshoot solutions, not someone focused solely on architecture documentation. #LI-MS4 The base compensation range for this role in the posted location is: $82,082 - $193,440 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility