Well-developed organizational and multitasking skills
Effective customer service abilities
Experience in vendor/supplier communication
Responsibilities
Promote and sell upgrades and enhancement equipment
Ensure customer needs through organized scheduling
Process quotes and sales-related paperwork
Maintain strong relationships with customers and suppliers
Enhance contact with regional service personnel
Support Tech Support Department with proactive communication
Visit customer facilities for service offerings and solutions
Submit monthly activity and expense reports
Manage van route operations and customer site development
Increase brand recognition during site visits
Promote modernization solutions and Tech Support contracts
Assist in identifying new product promotion ideas
Support regional sales with lead development
Build partnerships with industry influencers for market presence
Benefits
Supportive work environment
Opportunities for professional development
Flexible scheduling
Team-oriented culture
Access to industry training and resources
Full Job Description
Essential Functions
Promotion and sale of upgrades, modifications, and assigned enhancement equipment groups.
Ensure customer needs are fulfilled by maintaining an organized schedule and work environment.
Process paperwork for quotations, sales orders, and purchase orders.
Maintain good relationships with customers, suppliers and Stiles personnel.
Improve contact with regional service personnel in assigned route area.
Maintain Pro-active / Positive business relationship with Tech Support Department.
Visit customer's facilities for all LCS services offerings, including but not limited to parts purchasing, Tech and Service Contracts, as well as modernization options.
Assist in locating and deciphering new product option ideas for department promotions.
Submit monthly activity reports, on site visits as well as processing of expense report, cold call, and email communications.
Van Route operations in assigned business territory, as well as development of customer site additions.
Increase recognition of ANCI and Core product solutions to customers in Site Visits
Promotion and capture of Modernization solutions and improvements
Promotion and capture of Tech Support Service contracts
Assist in Parts Solutions Capture and Competitor details on Customer usage tendencies, and new source options.
Assist Directors in development of future product offerings and solutions, for local or regional customer locations.
Assist Regional Sales Personnel in Machine Lead development and Customer activity information, at assigned route sites as well as cold call promotional sites.
Development and Partnership with Industry Influencers to gain market presence, as well as product promotion solutions.
Qualifications:
High school degree or GED completion
Customer service experience desired
Skills & Abilities:
Efficient in MS Office Suite
Effective communication skills both oral and written
