Bachelor's degree in Business Administration or Public Health required; Master's degree preferred.
3-4 years of experience in a large physician practice or academic medical center.
Strong understanding of fiscal and operational performance management.
Experience in personnel management including hiring, training, and evaluating staff.
Familiarity with clinical operations and patient care processes.
Responsibilities
Manage personnel for both outpatient and inpatient care, including hiring and training staff.
Supervise clinical activities and coordinate support services.
Analyze operations to enhance patient satisfaction and staff productivity.
Recommend facility improvements and prepare financial analyses for capital projects.
Collaborate with various departments to assess patient satisfaction and service quality.
Assist in budget development and ensure timely completion with adherence to financial guidelines.
Facilitate clinical research studies and manage associated costs.
Benefits
Comprehensive health insurance options.
Retirement savings plan with employer contributions.
Generous paid time off and holiday schedule.
Professional development opportunities and training programs.
Supportive work environment focused on growth and collaboration.
Full Job Description
About the Job
General Summary of Position The individual in this position serves as Operations Administrator. Plans directs and manages the departmental service line with oversight of fiscal and operational performance. Has administrative responsibility and accountability for the management of the practice managed care policies and practices practice development and oversight of budgets and associated accounts including supervising and assisting in the development of appropriate practice development and revenue accounting reporting systems. This position works closely with as well as under the direction of the Director of Administrative Operations in strategic planning financial and business analytics administrative workflow optimization and management of growth projects. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy policies procedures and standards. Primary Duties and Responsibilities
Assumes overall responsibility for personnel management of the staff who support the unit and patient care (outpatient and inpatient) both on and off-campus to include but not limited to: interviewing hiring orienting training scheduling coaching counseling evaluating promoting and terminating employees.
Directs supervises and coordinates specific functions associated with clinical activities including materials management maintenance support services telecommunications information systems etc.
Analyzes current operations and develops/recommends and implements plans as appropriate to reorganize clinical configurations in order to increase patient satisfaction efficiency utilization of support staff and productivity of faculty.
Recommends clinic facility improvements including construction renovation and purchase of equipment. Prepares financial analyses as needed to support return on investment for capital equipment and construction projects to Service Line Director.
Coordinates and collaborates with nursing and support staff faculty patients and other departments to develop and implement on-going assessments of patient satisfaction and unit services.
Assists the Regional Chief Director and Service Line Director in the development adherence and timely completion of budgets. Collaborates with Department Administration GUH Finance PUBS and Hospital personnel and others.
Facilitates the development and implementation of collaborative clinical research studies ensuring that costs are appropriately allocated to grant funds.
Maintains a cost-accounting and cost-allocation system for distribution of costs to the Department and programs utilizing shared resources. Administers plan and develops appropriate reporting mechanisms.
Oversees revenue cycle activity in department. Identifies any deficiencies in accounts receivable management compliance with coding guidelines and front end operational tasks such as scheduling and registration and implements operational changes as needed to maximize reimbursement and volumes
Optimizes use of patient-care space in the clinic and the hospital. Develops standards for allocation of space and provides regular census reports on the use of space in conjunction with Hospital Administration.
Prepares special reports as requested by the Service Line Director and/or Regional Chief relative to departmental activities cost-effectiveness of operations census etc.
Develops and implements appropriate computer systems to capture and analyze revenue and expense utilization.
Assists as needed in the development of consistent policies and procedures for the ambulatory activities in the main hospital clinic and the satellite facilities within the Department. Ensures adherence to those policies and procedures by the Department staff.
Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all inclusive.
Minimal Qualifications Education
Bachelor's degree in Business Administration Public Health required or
Master's degree in Business Administration Public Health preferred
Experience
3-4 years Experience preferably in a large physician practice or academic medical center. required
This position has a hiring range of
USD $71,843.00 - USD $135,907.00 /Yr.
About MedStar Southern Maryland Hospital Center
MedStar Southern Maryland Hospital Center is a medical facility located in Clinton, Maryland. It is a 192-bed acute care hospital that provides a range of services including emergency care, cardiology, cancer care, orthopedics, and women's health. The hospital is part of the MedStar Health system, which is the largest healthcare provider in Maryland and the Washington, D.C. region. MedStar Southern Maryland Hospital Center is committed to providing high-quality, compassionate care to its patients and improving the health of the communities it serves.
