ADMINISTRATIVE SERVICES MANAGER (POLICE SUPPORT SERVICES DIVISION)

Salary: $12,767.00 - $17,618.00 Monthly
Location : Torrance, CA
Job Type: Permanent Full-time
Job Number:
Department: POLICE
Opening Date: 11/03/2026

DESCRIPTION
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The CITY OF TORRANCE is recruiting for an Administrative Services Manager to be part of the Torrance Police Department Team!
Monthly Salary Range
$12,767 (Minimum) - $15,320 (Reference) - $17,618 (Maximum)
Appointment to the position is made between the minimum and reference point depending on qualifications.
The Department

The Torrance Police Departmenthas been proudly serving the community of Torrance for over 100 years. Known for its low crime rates, the City of Torrance consistently ranks amongst the safest cities in the nation! Joining the Torrance Police Department will give you the opportunity to be part of a progressive, professional law enforcement agency that spans an area of 22 square miles and serves more than 147,000 residents. The Torrance Police Department strives to remain at the forefront of policing by providing our officers with the latest in public safety equipment and technology, and by providing our officers with the best law enforcement training available.

The Division
The Support Services Bureau is primarily staffed by professional civilian personnel who provide vital operational, administrative, and technical support across the agency, encompassing the Communications Division, the Records Division, and the Services Division. Within this structure, the Services Division oversees detention operations, evidentiary integrity, and judicial coordination. Its responsibilities include operating the Jail Unit for the intake, processing, housing, and daily care of incarcerated persons; directing the Property and Evidence Facility in the secure receipt, cataloging, chain-of-custody compliance, lawful release, and disposal of evidentiary items; and administering the Subpoena Control and Court Liaison details. These details direct the intake, tracking, and timely service of criminal and civil subpoenas while serving as the primary operational liaison between department personnel, the judicial system, prosecutors, and defense counsel to coordinate witness appearances and case documentation.

The Position

The Administrative Services Manager reports directly to the Police Services Administrator and provides full operational and administrative leadership for the Services Division within the Support Services Bureau. This critical management role oversees the day-to-day operations and personnel of the Jail Facility, Property and Evidence Facility, and Court Liaison and Subpoena Control details, ensuring alignment with departmental goals, statutory detention mandates, and judicial standards.
The incumbent plans, organizes, and evaluates division operations while directing administrative functions across all functional areas. Responsibilities include budget preparation and fiscal management, workforce planning, recruitment and promotional examinations, employee relations, and performance evaluations. Additionally, the position upholds professional and regulatory standards and directs the effective administration of computerized communications, custody management, and records management systems utilized throughout the division.

For more information about the duties of the position, click here

QUALIFICATION GUIDELINES

Experience and Education
Any combination of education and experience that provides the required knowledge and abilities is qualifying. A typical way of obtaining the necessary knowledge, skills and abilities is:

Bachelor's degree in public administration or a closely related field and five (5) years of progressively responsible professional experience with a public agency that includes performing administrative analysis, interagency coordination, development and maintenance of procedures and systems, which includes at least one (1) year of management or supervisory experience.

Completion of the California POST Seminars - Civilian Management and Advanced Civilian Management are highly desirable.

License and/or Certificates
Must possess and maintain an appropriate, valid California driver's license.
Successful candidates will have the following skills/knowledge:
Progressive Law Enforcement Leadership: Demonstrated supervisory or managerial experience within a law enforcement or public safety environment, leading multidisciplinary civilian operational units.

Detention, Evidentiary, & Judicial Regulatory Governance: In-depth knowledge of statutory standards governing Type I/custodial detention operations, evidence preservation and chain of custody, and criminal subpoena administration.

Municipal Administration & Intergovernmental Relations: Proven ability to navigate city government administration, coordinate effectively with executive leadership and elected officials, and maintain collaborative partnerships with the judicial system, prosecutors, and regional justice agencies.

Workforce Leadership: Experience cultivating a high-accountability culture, directing performance management, resolving employee grievances, and developing supervisory staff.

Fiscal Stewardship & Resource Allocation: Experience within operating budgets, and justifying staffing/resource needs through operational metrics, analyze financial reports.

Systems Administration & Operational Audit: Demonstrated proficiency in leveraging computer-aided dispatch, records management systems (RMS), and custody/evidence tracking databases to conduct operational audits, maintain compliance, and optimize division workflows.
Executive Communication & Decisiveness: Exceptional written and oral communication skills, with the ability to draft administrative inquiries, executive staff reports, and department-wide operational directives while representing the agency with tact, professionalism, and authority.
HOW TO APPLY & EXAM PROCESS

Interested candidates must submit an online application and supplemental questionnaire at . Application submission will be accepted on a continuous basis until the position is filled. First review of applications will be those received by November 29, 2026at 11:59 p.m. Application submission will remain open until the position is filled. If a sufficient number of qualified applications are received by the first review date, there is a possibility that the recruitment may close at that time.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Oral Interview: 100% (Tentatively scheduled the week of December 15, 2026.)
The tentative test date will be based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date.
SPECIAL NOTES

Visit www.TorranceCA.Gov to find out more information about our community.

The City of Torrance Conflict of Interest Code requires that employees in this classification file an annual Financial Disclosure Statement. Information about this requirement may be obtained from the City Clerk's Office.

Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date.

Candidates must pass each component of the exam process, as well as a thorough background investigation to be considered for hire. The background investigation will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph.

The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?

• Yes
• No

02

I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL JOBS, regardless of duration, including part-time jobs, military service and any volunteer experience during my entire work history.I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job.I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application.I UNDERSTAND that if I am currently employed by the City of Torrance, I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application.I have read these statements in their entirety and understand them completely and to their fullest.

• Yes
• No

03

What is your highest level of education completed?

• High School Diploma or GED
• Some College Coursework
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above

04

Indicate your field of study.
05

Do you possess five (5) years of progressively responsible professional experience in a public agency?

• Yes
• No

06

Do you possess public agency experience in the following areas? (Indicate all that apply.)

• Performing administrative analysis
• Inter-agency coordination
• Development and maintenance of procedures and systems
• Employee relations
• Recruitment and hiring
• Labor relations (Unions & MOU interpretation)
• Public safety or local government
• Budget management
• None

07

Provide the public agency name and briefly describe your experience. (If none, type N/A.)
08

Indicate the number of years you have of management or supervisory experience?

• None
• Less than one year
• More than one year, but less than three years
• More than three years, but less than five years
• More than five years

09

Briefly describe your management or supervisor experience, including number and position of employees supervised. (If none, type N/A.)
10

Have you completed the California POST Seminars - Civilian Management course?

• Yes
• No

11

Have you completed the California POST Seminars - Advanced Civilian Management course?

• Yes
• No

Required Question