Full Job Description
As an Administrative Operations Coordinator supporting Army of Normal Folks on our Activations team, you will help keep a growing podcast and its related initiatives organized, coordinated, and moving forward. You9ll spend most of your time (about 70%) driving day-to-day execution on projects and contributing to podcast coordination-owning timelines, tracking tasks, coordinating stakeholders, and keeping everyone aligned. The rest of your time (about 30%) will be dedicated to essential administrative support, including scheduling, meeting logistics, and documentation that keep the team running smoothly.
This is an early-stage, fast-evolving team. The scope of this role will continue to grow and change as our Activations work matures, so you should be comfortable working in ambiguity and helping shape how we operate over time. This is an execution-focused position where you will proactively drive clarity, bring structure to moving pieces, and ensure follow-through. When this role is done well, our efforts stay organized, on time, and high-quality, allowing the team to focus on strategy and partner engagement.
The role will be based in-person in our Ballston, VA office.
How You Will Contribute
34; Own project planning and day-to-day execution across Army of Normal Folks products, creating clarity around priorities, timelines, responsibilities, dependencies, and deliverables.
34; Lead project communication and operating cadences across team members and partners, including team meetings, status reporting, action tracking, after-action reviews, and executive updates, while proactively surfacing risks, blockers, and competing priorities
34; Build and maintain effective operating systems and workflows using tools such as Notion, Airtable, and SharePoint, including recap notes, trackers, and slide decks, to improve visibility, coordination, and follow-through.
34; Maintain recurring dashboards and reporting, organizing performance information and surfacing insights to inform decisions and future work.
34; Provide administrative and operational support to the Activations team across team gatherings, live events, and other initiatives, coordinating scheduling, registration, materials, vendors, logistics, and day-of execution for virtual and in-person experiences.
34; Manage podcast guest coordination from outreach through completion, including scheduling, travel, logistics, reimbursements, and ongoing communication.
34; Manage core operational processes, including vendors, purchase orders, invoices, budgets, forecasting, reimbursements, and resource needs.
34; Identify opportunities to strengthen how the team works, introducing practical processes, tools, and solutions that improve effectiveness.
What You Will Bring
34; 3+ years of experience in project or program management, operations, media production, administrative support, or a related field.
34; Strong project management skills, with experience managing multiple workstreams, timelines, stakeholders, and competing priorities in a fast-moving environment.
34; Exceptional organization and follow-through, with the ability to move comfortably between project-level coordination and detailed execution.
34; Strong, concise written and verbal communication and relationship-building skills, with the ability to work effectively with senior leaders, internal teams, vendors, guests, and external partners.
34; High comfort operating in ambiguity and a proactive approach to driving clarity-asking good questions, defining next steps, and helping others see the path forward.
34; A proactive, service-oriented mindset and a willingness to take ownership of both traditional project management work and the operational details needed to help the team succeed.
34; Comfort with administrative work and logistics as an important, ongoing part of the role (not a temporary responsibility).
34; Experience managing operational processes such as budgets, vendors, invoices, reporting, or resource coordination.
34; Sound judgment, discretion, and adaptability in a fast-paced environment where priorities may shift.
34; Enthusiasm to contribute to Stand Together9svision and principled approachto solving problems, and a commitment to stewarding ourculture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.
Standout Candidates Will Bring
34; Experience in podcasting, media, talent or guest relations, events, or community engagement is a plus.
34; Examples of systems or habits you9ve built to keep yourself and others organized, particularly in evolving or less-structured environments.
What We Offer
34; Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
34; A meaningful career: Join a passionate community of over 1,400 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
34; Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop, and apply their unique talents.
34; Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.
$75,000 - $100,000 a year
For this role, the anticipated base salary range is $75,000-$100,000 per year. This role may also be eligible for additional bonus compensation designed to align total compensation with an employee9s overall contribution to the organization.
Our Principles-Based Management17 (PBM) compensation philosophy is grounded in an individualized approach that rewards the long-term value each person creates for the organization. Compensation decisions are informed by a variety of factors, including relevant experience, capabilities, demonstrated skills, role responsibilities, and expected contribution. Consistent with this approach, base salary may vary within or outside of the anticipated range based on these considerations.
